Technical Specialist

vor 4 Wochen

Berlin, Berlin, Deutschland Copeland Vollzeit

We are seeking a highly skilled Technical Specialist to provide application and technical advice to our sales and Field Services teams, both nationally and internationally. This role will involve providing direct input to customers to help them make the best use of our solutions, as well as collaborating with our R&D team to develop new solutions for customer needs.

Key Responsibilities:

  • Perform application analysis on the basis of measurement data, customer descriptions, or service reports.
  • Identify and resolve faults with the help of existing tools and empirical values, including technical testing and assessing application-related risks.
  • Collaborate with R&D in the development of new solutions for customer needs.
  • Prepare and conduct training courses for customers, sales partners, internal and external sales staff, and local sales units in German and English.
  • Carry out on-site measurements and fix-it assignments.

Requirements:

  • Completed technical or university degree in the field of electrical or process engineering.
  • Sound professional experience in technical support.
  • Very good knowledge of industrial measurement technology and of analyzing measurements and diagnostic values.
  • Independent, detailed, and goal-oriented way of working combined with strong communication and teamwork skills.
  • Proficiency in English.
  • Willingness to travel globally to Emerson and customer sites.

Preferred Qualifications:

  • Proficiency in German.
  • Previous experience working in a matrix organization.

Our Offer:

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development, we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work-from-home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office, so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around us.

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