Operations Manager
Vor 2 Tagen
Key Responsibilities:
- Create and drive a culture of safety and wellbeing
- Analyse and implement changes to maintain quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimise productivity, and increase quality of service for customers
- Analyse shift performance against relevant business objectives and implement actions to improve operational excellence
- Collaborate with management-level colleagues to standardise shift practices
A Day in the Life:
As an Area Manager, you will work on a shift pattern at one of our Fulfilment Centres, ensuring it is as productive as possible. Your main focus will be to own and drive a culture of safety, uphold quality and shift performance standards, and oversee process improvements within your area. You will also be a role model and mentor to new managers.
About the Team:
Our Customer Fulfilment team is the foundation of our business, handling over 1.5 million orders every day. We are a dynamic and fast-paced team that is always looking for ways to improve and innovate. With the help of emerging technology, we are constantly striving to offer a bigger, better product range delivered quickly and affordably.
Basic Qualifications:
- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders
- Relevant experience in using data to influence business decisions
- Advanced proficiency in verbal and written English and Arabic is mandatory
Preferred Qualifications:
- Experience working with Lean, Six Sigma, and Kaizen techniques
- Experience working in another logistics environment
- Relevant experience working with the MS Office suite in a professional environment
- German language preferable but not mandatory
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