Hotel Receptionist
vor 2 Wochen
Hotel Receptionist (f/m/d) Role Overview
As a Receptionist (f/m/d) at MEININGER Hotel Köln West, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.
Key Responsibilities:
- Manage check-ins and check-outs, ensuring a seamless and efficient process for our guests.
- Respond to guest inquiries and provide advice on local attractions, activities, and additional services.
- Take care of operational and administrative tasks, including invoicing, hour registration, and online reputation management.
- Work collaboratively with the team to maintain a high level of service quality and hotel occupancy.
- Be flexible and willing to work a variety of shifts, including weekends and evenings.
Requirements:
- Previous experience in the hotel or HORECA industry is an advantage.
- Outgoing personality and ability to work in a dynamic environment.
- Fluent German and English language skills (solid A2-B1 Level), with any additional languages being an asset.
What We Offer:
- Attractive salary and tax-free surcharges.
- 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.).
- 2 extra paid leave days for Corporate Volunteering & VTO Program.
- Growth and development opportunities in an internationally expanding organization.
- A dynamic and diverse team.
- Opportunities to travel and support new openings or exchange programs.
- MEININGER Staff Nights Program and discounts for family & friends.
- Pension scheme.
How to Apply:
Send us your CV in German or English and get ready for your MEININGER journey.
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