Head of Quality and Service Excellence
vor 2 Stunden
As a key member of our eMobility team, you will be responsible for driving customer service excellence for our high-performance charging network. Your primary focus will be on managing performance, improving service quality, and contributing to the growth of our eMobility business.
Key Responsibilities- Ensure a seamless customer experience when charging in our large OEM's high-performance charging network.
- Collaborate with external and internal service center service providers to track KPIs and initiate measures for deviations.
- Develop and implement end-to-end processes within the Network Operating Centre (NOC) for efficient collaboration between service levels.
- Contribute to enhancing service quality and operational excellence.
- Support the expansion of our eMobility business.
E Drive GmbH is a leading provider of eMobility solutions, dedicated to delivering high-quality services to our customers.
Benefits- Flexibility: Enjoy a hybrid work model, flexible working times, and opportunities for work-life balance.
- Working from abroad: Take advantage of up to 20 days in the European economic area.
- Flat hierarchies: Experience an interdisciplinary and cooperative working style with room for ideas.
- Modern work environment: Engage in lifelong learning and work with the latest technology.
- Family service support: Access services for childcare, holiday care, and everyday assistance.
- Nutrition & Health: Enjoy subsidized meals and drinks, and various health offers.
- Corporate Benefits: Participate in an employee share program, pension scheme, and employee discounts.
- A central location: Benefit from good public transport connection and free parking.
- Individual mobility: Enjoy private car and bicycle leasing.
We strive to provide a fair application process for people with disabilities, allowing them to showcase their abilities.
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Head of Quality and Service Excellence
vor 9 Stunden
Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH VollzeitAbout the RoleAs a key member of our eMobility team, you will be responsible for driving customer service excellence for our high-performance charging network. Your primary focus will be on managing performance, improving service quality, and contributing to the growth of our eMobility business.Key ResponsibilitiesEnsure a seamless customer experience when...
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Head of Quality and Service Excellence
vor 9 Stunden
Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH VollzeitAbout the RoleAs a key member of our eMobility team, you will be responsible for driving customer service excellence for our high-performance charging network. Your primary focus will be on managing performance, improving service quality, and contributing to the growth of our eMobility business.Key ResponsibilitiesEnsure a seamless customer experience when...
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Head of Quality and Service Excellence
vor 8 Stunden
Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH VollzeitAbout the RoleWe are seeking a highly skilled professional to lead our customer service efforts for a high-performance charging network in the eMobility industry.Key ResponsibilitiesEnsure a seamless customer experience when charging in our large OEM's high-performance charging network.Collaborate with external and internal service center service providers...
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Head of Quality and Service Excellence
vor 8 Stunden
Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH VollzeitAbout the RoleWe are seeking a highly skilled professional to lead our customer service efforts for a high-performance charging network in the eMobility industry.Key ResponsibilitiesEnsure a seamless customer experience when charging in our large OEM's high-performance charging network.Collaborate with external and internal service center service providers...
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Head of Service and Compensation Department
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Ruhrverband VollzeitAbout RuhrverbandRuhrverband is a leading water management organization in Germany, dedicated to ensuring the cleanliness of rivers and lakes in the Ruhr watershed for over a century.Job SummaryWe are seeking a highly skilled Professional Head of Service and Compensation Group to join our Central Human Resources Department in Essen. As a key member of our...
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Head of Service and Compensation Department
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Ruhrverband VollzeitAbout RuhrverbandRuhrverband is a leading water management organization in Germany, dedicated to ensuring the cleanliness of rivers and lakes in the Ruhr watershed for over a century.Job SummaryWe are seeking a highly skilled Professional Head of Service and Compensation Group to join our Central Human Resources Department in Essen. As a key member of our...
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Director of Service and Compensation Operations
vor 2 Wochen
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Head of Service and Compensation Department
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Head of Service and Compensation Department
vor 2 Wochen
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vor 2 Wochen
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Professional Head of Service and Compensation Group
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Ruhrverband VollzeitAbout RuhrverbandRuhrverband is a leading water management organization in Germany, dedicated to ensuring the cleanliness of rivers and lakes in the Ruhr watershed for over a century.Job SummaryWe are seeking a highly skilled Professional Head of Service and Compensation Group to join our Central Human Resources Department in Essen. As a key member of our...
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Professional Head of Service and Compensation Group
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Ruhrverband VollzeitAbout RuhrverbandRuhrverband is a leading water management organization in Germany, dedicated to ensuring the cleanliness of rivers and lakes in the Ruhr watershed for over a century.Job SummaryWe are seeking a highly skilled Professional Head of Service and Compensation Group to join our Central Human Resources Department in Essen. As a key member of our...
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vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Schloss Hugenpoet GmbH & Co. KG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Chef de Partie to join our team at Schloss Hugenpoet GmbH & Co. KG. As a key member of our culinary team, you will be responsible for overseeing various kitchen stations and ensuring the highest standards of quality and service.Key ResponsibilitiesManage and coordinate kitchen operations,...
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vor 2 Wochen
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vor 3 Wochen
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vor 2 Wochen
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