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Customer Service Representative
vor 2 Monaten
About the Role
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.
Key Responsibilities
- Deliver outstanding customer service and support to our clients, ensuring their needs are met and exceeded.
- Develop and maintain strong relationships with clients, identifying opportunities to upsell and cross-sell our products and services.
- Work closely with our sales team to identify and pursue new business opportunities.
- Stay up-to-date with industry trends and developments, ensuring our clients receive the best possible advice and guidance.
Requirements
- Proven experience in a customer-facing role, with a strong track record of delivering excellent customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong business acumen and understanding of the financial services industry.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities to help you succeed in your role.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- The opportunity to work with a leading financial institution and make a real difference in the lives of our clients.