Digital Operations Manager

vor 17 Stunden


Tübingen, Baden-Württemberg, Deutschland Erbe Elektromedizin GmbH Vollzeit
Job Description

We are seeking a highly skilled Digital Operations Manager to join our team at Erbe Elektromedizin GmbH. As a key member of our Service department, you will play a crucial role in advancing our digital product portfolio and ensuring maximum operational stability.

Key Responsibilities
  • Support and Advice: Provide guidance and support to our subsidiaries worldwide in building support and operational capacities for our digital product portfolio.
  • Digital Product Administration: Administer, maintain, and support our digital products during commissioning and ongoing operations to ensure maximum operational stability.
  • Strategic Concept Development: Develop strategic concepts to decide which skills should be developed locally in subsidiaries and which should be centralized at the headquarters to maximize effectiveness.
  • Digital Service Solutions: Develop new digital service solutions and closely align requirements with relevant stakeholders to provide customer-centric and future-proof solutions.
  • Critical Infrastructure Support: Support the operational capability of critical infrastructure (servers, cloud, authentication concepts) in the Digital Operations area and actively contribute to process improvements.
  • Quality Standards: Implement and manage uniform quality standards in the Digital Operations area across various regions to ensure consistency and service excellence.
  • Data Analysis: Prepare data, reports, overviews, and charts related to digital products to support informed decision-making and create transparency.
Requirements
  • University Degree: Hold a university degree in computer science, business informatics, or a comparable qualification.
  • IT Project Experience: Have extensive experience in the planning, management, and implementation of IT projects, ideally in the field of digital products in a medical technology company.
  • System Knowledge: Ideally, have knowledge of CRM, PLM, and ERP systems and their structures.
  • Communication Skills: Possess excellent communication skills, a strong sense of responsibility, and a high level of service orientation.
  • International Experience: Be willing to travel internationally (especially Europe, NAM, APAC) and have experience in an international environment.
  • Language Skills: Be fluent in English and ideally in German.
What We Offer
  • Ergonomic Workstations: Enjoy ergonomic workstations with state-of-the-art equipment.
  • Canteen Facilities: Benefit from a wide range of regional canteens with breakfast, lunch, and free drinks (water, coffee).
  • Work-Life Balance: Enjoy a good work-life balance thanks to support with vacation care and external advice for all life situations.
  • Attractive Salary: Receive an attractive monthly salary with special payments (Christmas bonus, vacation pay, etc.) in line with and outside of collective agreements.
  • Flexible Working Hours: Enjoy a working time account for a certain degree of flexibility and the option of hybrid working.
  • Training Opportunities: Benefit from a wide range of internal and external training opportunities as well as support for further and advanced training.


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    {"title": "Digital Operations Manager", "description": "Job SummaryWe are seeking a highly skilled Digital Operations Manager to join our team at Erbe Elektromedizin GmbH. As a key member of our Service department, you will be responsible for supporting and advising our subsidiaries worldwide in building support and operational capacities for our digital...


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    {"title": "Digital Operations Manager", "description": "Job SummaryWe are seeking a highly skilled Digital Operations Manager to join our team at Erbe Elektromedizin GmbH. As a key member of our Service department, you will be responsible for supporting and advising our subsidiaries worldwide in building support and operational capacities for our digital...


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