Professional Services Consultant

Vor 4 Tagen

Hamburg, Hamburg, Deutschland JGA Recruitment Group Vollzeit
About the Role

We are seeking an experienced Professional Services Consultant with deep expertise in German payroll to define, document, and scale our professional services offerings.

This role will focus on creating a comprehensive service catalogue, developing efficient delivery processes, and establishing standard operating procedures for both our payroll service team and in-life support.

Key Responsibilities
  • Define and map professional services related to German Payroll
  • Create a detailed service catalogue, outlining the scope, deliverables, and value propositions of each service.
  • Define and establish scalable processes for delivering professional services efficiently
  • Develop and document standard operating procedures (SOPs) for our payroll service team to ensure consistent and high-quality service delivery.
  • In line with the service catalogue and processes, create clear roles and responsibilities for the payroll service team
  • Collaborate with internal teams to ensure alignment and effective execution of these roles.
  • Create SOPs for in-life support to ensure ongoing service excellence
  • Ensure all procedures are well-documented, accessible, and regularly updated.
Requirements
  • Proven experience in creating and scaling professional services, ideally within the payroll sector
  • Strong background in developing processes that enable successful delivery of services at scale.
  • Exceptional documentation skills, with a focus on clarity and completeness
  • Expert knowledge of German Payroll processes and regulations.
  • Fluency in both German and English
About Us

JGA Recruitment Group Ltd is a specialist Payroll and HR recruitment agency committed to equality of opportunity for all applications.

We are dedicated to protecting and respecting your privacy and are committed to excellence in payroll services.

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