Service Manager im Customer Support

vor 2 Wochen


Berlin, Berlin, Deutschland Bundesdruckerei GmbH Vollzeit

Wir suchen einen erfahrenen Service Manager im Customer Support für unseren Standort Berlin. Als Teil unseres Teams werden Sie die operative Servicequalität überwachen und sicherstellen, dass unsere Dienstleister konform mit unseren Prozessen arbeiten.

Ihre Aufgaben

  • Koordinierung von operativen Serviceleistungen
  • Überwachung der Prozesskonformität
  • Qualitätsbetrachtungen und Feedback
  • Umsetzung von Qualitätsmaßnahmen
  • Auditierung der Kundenkontakte

Ihr Profil

  • Erfahrung im Customer Service
  • Kenntnisse im Qualitätsmanagement
  • Konzeptionelle und analytische Denkweise
  • Gutes Organisationsgeschick

Ihre Vorteile

  • Gemeinsam mehr erreichen
  • Attraktive Arbeitsbedingungen
  • Moderne Arbeitsausstattung
  • Persönliche Entwicklung
  • Optimale Verkehrsanbindung

  • Community Manager

    vor 3 Wochen


    Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    As a Community Manager at Workstation Customer Care, you will be the bridge builder between our social media platform and our German clients. Your passion for customer service will transform every contact into a personal and excellent customer experience. You will be responsible for advising small and medium-sized companies on advertising solutions and...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job Title: Community Manager for German Customer SupportWe are looking for a Community Manager to join our team at Workstation Customer Care. As a Community Manager, you will be the bridge builder between our social media platform and our clients in Germany.Your Responsibilities:Advise small and medium-sized companies on advertising solutions and...


  • Berlin, Berlin, Deutschland Bundesdruckerei GmbH Vollzeit

    Wir suchen einen erfahrenen Service Manager im Customer Support für unseren Standort Berlin. Als Teil unseres Teams werden Sie die operative Servicequalität überwachen und sicherstellen, dass unsere Dienstleister unsere Prozesskonformität einhalten.Ihre AufgabenKoordinierung von operativen ServiceleistungenÜberwachung der...


  • Berlin, Berlin, Deutschland Bundesdruckerei GmbH Vollzeit

    Wir suchen einen Service Manager im Customer Support, der unsere Leidenschaft für den Schutz von Identitäten und Daten teilt und gemeinsam mit uns an sicheren Digitalisierungslösungen arbeitet.Ihre AufgabenKoordinierung von zugeordneten operativen service-erbringenden DienstleisternÜberwachung der Prozesskonformität der servicerelevanten...


  • Berlin, Berlin, Deutschland Bundesdruckerei GmbH Vollzeit

    Ihre AufgabenAls Service Supplier Manager im Customer Support sind Sie für die Koordination von operativen Dienstleistern verantwortlich, die im Auftrag des Customer Service Centers agieren. Sie überwachen die Prozesskonformität der servicerelevanten Teilprozesse bei den Dienstleistern und überwachen die operative Servicequalität auf Grundlage von SLAs...


  • Berlin, Berlin, Deutschland Bundesdruckerei GmbH Vollzeit

    Ihre AufgabenAls Service Supplier Manager im Customer Support sind Sie für die Koordination von operativen Dienstleistern verantwortlich, die im Auftrag des Customer Service Centers agieren. Sie überwachen die Prozesskonformität der servicerelevanten Teilprozesse bei den Dienstleistern und überwachen die operative Servicequalität auf Grundlage von SLAs...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job Title: Community Manager for German Customer SupportWorkstation Customer Care is seeking a Community Manager to join their team. As a Community Manager, you will be the bridge builder between the social media platform and their clients, convincing through your uniqueness, originality, and personality.This role can be performed from home, anywhere in...


  • Berlin, Berlin, Deutschland SAP Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Manager to lead our team in delivering exceptional customer service and support. The ideal candidate will have a strong background in customer support, leadership, and team management.Key ResponsibilitiesLead a team of customer support professionals to ensure timely and effective...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionAt Workstation Customer Care, we are seeking a skilled and customer-oriented individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will play a vital role in ensuring our customers have a seamless and enjoyable experience with our e-scooter leasing service.Key...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...


  • Berlin, Berlin, Deutschland SAP Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Manager to lead our customer support team. As a key member of our organization, you will be responsible for guiding, mentoring, and developing a team to ensure they meet their role expectations and deliver excellent service.Key ResponsibilitiesLead transformative changes within the...


  • Berlin, Berlin, Deutschland KoRo Handels GmbH Vollzeit

    Your RoleWe are seeking a highly skilled and motivated Customer Support Manager to join our team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive the best possible service and support.Your ResponsibilitiesProvide exceptional customer service and support via our ticket system and...


  • Berlin, Berlin, Deutschland KoRo Handels GmbH Vollzeit

    Your RoleWe are seeking a highly skilled and motivated Customer Support Manager to join our team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive the best possible service and support.Your ResponsibilitiesProvide exceptional customer service and support via our ticket system and...


  • Berlin, Berlin, Deutschland Abramo Customer Care Vollzeit

    Your New RoleWe are seeking a highly skilled Customer Service Representative to join our team at Abramo Customer Care. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Italian.Your Key ResponsibilitiesManage all types of inquiries generated via back office activities such as chat,...


  • Berlin, Berlin, Deutschland Precision for Medicine GmbH Vollzeit

    About Precision for Medicine GmbHPrecision for Medicine GmbH is a leading global provider of precision medicine research services, developing assays and managing global logistics to improve client R&D efficiency and success.Job DescriptionWe are seeking a highly organized and detail-oriented Customer Support Manager to support our international customer base...


  • Berlin, Berlin, Deutschland Precision for Medicine GmbH Vollzeit

    About Precision for Medicine GmbHPrecision for Medicine GmbH is a leading global provider of precision medicine research services, developing assays and managing global logistics to improve client R&D efficiency and success.Job DescriptionWe are seeking a highly organized and detail-oriented Customer Support Manager to support our international customer base...


  • Berlin, Berlin, Deutschland Precision for Medicine GmbH Vollzeit

    About the RolePrecision for Medicine GmbH is seeking a highly skilled Customer Support Manager to join our international team. As a key member of our sales and contracting team, you will be responsible for providing administrative support and communication with our growing customer base.Key ResponsibilitiesProvide office support to our international team of...


  • Berlin, Berlin, Deutschland Precision for Medicine GmbH Vollzeit

    About the RolePrecision for Medicine GmbH is seeking a highly skilled Customer Support Manager to join our international team. As a key member of our sales and contracting team, you will be responsible for providing administrative support and communication with our growing customer base.Key ResponsibilitiesProvide office support to our international team of...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    About the JobWe are seeking a highly skilled and customer-oriented Dutch-speaking customer support specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key ResponsibilitiesVerify the correctness of documents...