Service Manager im Customer Support
vor 2 Wochen
Wir suchen einen erfahrenen Service Manager im Customer Support für unseren Standort Berlin. Als Teil unseres Teams werden Sie die operative Servicequalität überwachen und sicherstellen, dass unsere Dienstleister konform mit unseren Prozessen arbeiten.
Ihre Aufgaben
- Koordinierung von operativen Serviceleistungen
- Überwachung der Prozesskonformität
- Qualitätsbetrachtungen und Feedback
- Umsetzung von Qualitätsmaßnahmen
- Auditierung der Kundenkontakte
Ihr Profil
- Erfahrung im Customer Service
- Kenntnisse im Qualitätsmanagement
- Konzeptionelle und analytische Denkweise
- Gutes Organisationsgeschick
Ihre Vorteile
- Gemeinsam mehr erreichen
- Attraktive Arbeitsbedingungen
- Moderne Arbeitsausstattung
- Persönliche Entwicklung
- Optimale Verkehrsanbindung
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Service Manager im Customer Support
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