Strategic Services Director
vor 2 Wochen
Job Title: Head of Services
About the Role:
We are seeking a highly skilled and experienced professional to lead our services business. As Head of Services, you will be responsible for managing and mastering the profit center KPIs of the After Sales services business, including order and bid pipeline, revenue, EBIT, ROI, and cash.
Key Responsibilities:
- Drive our services base business, including repair center and obsolescence management, while defining, rolling out, and scaling new service offerings.
- Develop and deliver the After Sales Services end-to-end business plan.
- Manage the Go-to-market together with Sales & Marketing and take up contacts with strategic clients in collaboration with Sales.
- Manage the services delivery, collaborating with other departments when needed.
- Role model people leadership by motivating and inspiring your teams while developing their capabilities.
Requirements:
- Proven business acumen and a mindset for BD in a high-tech B2B ecosystem.
- Solid experience in motivating, inspiring, and leading diverse teams.
- Balancing long-term strategic thinking while scaling short-term operational efficiency.
- Tech savvy and knowledgeable of Finance KPIs.
- A relevant university degree and/or MBA.
- Experience with IoT and SaaS and/or knowledge of Rail operations is a plus.
- Fluency in English and German (or willing to learn quickly).
What We Offer:
- The opportunity to make a difference in a growing business with international success.
- An attractive salary, supplemented with our Televic Bonus Plan as well as legal benefits.
- The chance to work on state-of-the-art projects in a market that represents sustainability.
- An environment driven by teamwork and the constant will to innovate.
- The chance to deliver quality, because that's what we stand for.
- A stimulating, no-nonsense mentality, with an eye for your unique talents and growth.
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