Product Manager
vor 2 Monaten
Join our dynamic team at Helpling Group, a leading international organization revolutionizing the household service industry. As a Senior Product Manager, you will play a pivotal role in shaping the future of our marketplace, driving initiatives that enhance product offerings, increase retention, and maximize the lifetime value of both customers and providers.
Your Key Responsibilities:- Define the vision and drive the strategy for marketplace product areas, balancing both the provider and customer experiences.
- Take full ownership of your KPIs, with a focus on retention and engagement metrics.
- Conduct user research and data analysis to gain insights into both customer and provider needs and pain points.
- Collaborate closely with engineering, UX/UI, and business intelligence teams to develop and ship new features for web & mobile apps that enhance marketplace efficiency.
- Drive initiatives to improve marketplace liquidity, match rates, and the overall quality of service.
- Ruthlessly prioritize tasks that impact both short-term outcomes and long-term success.
- Build and maintain strong relationships with key stakeholders from marketing, operations, and BI to ensure alignment with broader company goals.
- Monitor product performance through quantitative and qualitative feedback loops, adapting the roadmap based on these learnings.
- 4+ years of product management experience, ideally within a two-sided marketplace or platform.
- Proven ability to drive retention strategies and improve user engagement through data-driven decision-making.
- Strong experience in product development, with a deep understanding of agile and lean methodologies.
- Experience working with cross-functional teams, and ability to lead projects that impact both customers and service providers.
- Comfortable with ambiguity and rapid change; you are highly adaptable and thrive in a fast-paced environment.
- Analytical mindset with the ability to interpret complex data and turn it into actionable product decisions.
- Passionate about creating products that solve real-world problems for both service providers and customers.
- The opportunity to take over a key role to drive Helpling's growth targets.
- Personal development: Work in a small team that gives you the opportunity to contribute your individual strengths and ideas and actively shape the future of Helpling.
- Multicultural team: 120 employees from 27 nations in Berlin that promote different perspectives, professional exchange as well as tolerance for each other and mutual ideas.
- Hybrid Workspace: That gives you the freedom to work regularly from home and at times even from other European countries.
- Work-life balance: Trust-based working hours that help you manage your everyday life flexibly.
- Employee discount for attractive salary, company pension scheme incl. employer contribution, 5 paid child-sick-days, central location in the heart of Berlin (Friedrichstraße), and much more.
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