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Head of CRM and Business Insights

vor 2 Monaten


Essen, Nordrhein-Westfalen, Deutschland GALERIA Vollzeit
{"h1": "Head of CRM and Business Insights", "p": "Wir suchen einen erfahrenen CRM-Experten, der unsere Kundenbeziehungen erfolgreich gestalten und strategische Einblicke für unser Top-Management bereitstellen kann. Als Head of CRM und Business Insights bist du verantwortlich für den erfolgreichen Betrieb und die Weiterentwicklung unseres Kundenbindungsprogramms. Du wirst die fachliche und disziplinarische Führung des CRM-Teams übernehmen und die Steuerung des CRM-Dienstleisters sicherstellen. Deine Aufgaben umfassen die Planung, Optimierung und Controlling der Direktmarketingmaßnahmen und Budgets, die Erarbeitung und Realisierung von CRM-Zielen in crossfunktionalen Teams und die fachliche Projektleitung der CRM-Projekte. Du wirst auch die Analyse von Daten zum Kaufverhalten, zur Kundenentwicklung und der aktuellen Marktsituation des Unternehmens durchführen und die CRM-KPIs überwachen. Als Head of CRM und Business Insights bist du ein wichtiger Teil unseres Marketing-Teams und wirst unsere Kundenbeziehungen erfolgreich gestalten und strategische Einblicke für unser Top-Management bereitstellen.

Deine Qualifikationen:

* Abgeschlossenes Studium im Bereich Marketing, BWL oder vergleichbare Qualifikation
* Mehrjährige Berufserfahrung im Bereich Customer Relationship Management
* Erfahrung in der fachlichen und disziplinarischen Führung von Teams
* Fundierte Kenntnisse im Umgang mit CRM-Tools und Datenanalysesystemen
* Selbstständige, analytische Arbeitsweise und unternehmerisches, lösungsorientiertes Denken sowie starke Kommunikationsfähigkeit ", "h2": "Dein Weg zu uns: ", "p2": "Wir begrüßen Bewerbungen aller Menschen gleichermaßen. Menschen mit körperlicher sowie geistiger Beeinträchtigung werden bei gleicher Qualifikation bevorzugt eingestellt. Bewirb dich bitte direkt hier über unsere digitale interne Stellenbörse.

Wir freuen uns auf deine Bewerbung"}