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Customer Service Representative

vor 2 Monaten


Oberhausen, Nordrhein-Westfalen, Deutschland SDL Group Vollzeit
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Security Officer. As a Security Officer, you will be responsible for ensuring the safety and security of our customers and employees.

Key Responsibilities
  • Conduct thorough checks of passenger tickets and identification documents
  • Authorize the acceptance of increased transportation fees in accordance with general transportation conditions
  • Provide excellent customer service and respond to customer inquiries about transportation conditions, fares, and locations
  • Assist customers with their queries and provide support in emergency situations
  • Participate in security and order maintenance activities
  • Perform surveillance and monitoring tasks
Requirements
  • Proficiency in German language (written and spoken) (B1 level desired)
  • Valid police clearance certificate
Benefits

We offer:

  • Competitive hourly rate: €14.49 - €17 per hour
  • Flexible working hours: 8-hour shifts, evening shifts, morning shifts, Monday to Friday, day shifts
  • Additional benefits:
    • Professional development opportunities
    • Extra vacation days

We are an equal opportunities employer and welcome applications from all qualified candidates.