Production Operations Specialist
vor 2 Monaten
**About This Role**
As a Production Operations Specialist - Email & Push Marketing, you will be working within Audible's EU Marketing Operations team and will support 5 countries (DE, ES, FR, IT, UK). Based in Berlin, you will support us building and preserving trusting relationships with our customers. In this role, you will focus on establishing Outbound (email and push) flows and experiences, from the creation of journeys and campaigns to monitoring performance and continuously improving future iterations.
**Key Responsibilities**
- Create outbound email and push templates and campaigns, including testing, personalisation and targeting as briefed in by our marketing stakeholders
- Update, manage and optimise our automated email campaigns and multi-touch customer journeys
- Work with marketers to improve project process and projects themselves through recommendations based on what you've seen work well before
- Advocate for personalisation across all customer touch-points using internal and external, i.e. Movable Ink technology
- Help identify opportunities for efficiency by automating whatever can be automated
**About Audible**
Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home).
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