Funding Operations Coordinator
vor 2 Monaten
About the Role
We are seeking a highly organized and detail-oriented individual to join our team as an Operations Support Specialist: Funding. As a key member of our funding operations team, you will play a crucial role in supporting the growth and success of our business.
Key Responsibilities
- Process and manage funding applications, ensuring timely and accurate processing and communication with customers and stakeholders.
- Collaborate with cross-functional teams to identify and implement process improvements, ensuring efficient and effective operations.
- Develop and maintain relationships with customers, providing exceptional customer service and support.
- Conduct thorough reviews of funding applications, ensuring compliance with regulatory requirements and company policies.
- Identify and escalate potential issues or risks, working closely with senior management to develop and implement solutions.
- Stay up-to-date with industry developments and regulatory changes, ensuring compliance and best practices.
Requirements
- Proven experience in funding operations, customer service, or a related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and escalate potential issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Proficiency in G-Sheets and CRM tools, with a willingness to learn and adapt to new technologies.
- Fluency in English (C2) and German (B2), with excellent written and verbal communication skills.
What We Offer
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including a generous pension scheme.
- A comprehensive training program, with ongoing support and development opportunities.
- A flexible and remote work arrangement, with the option to work from home or in our office.
- A range of employee benefits, including access to a gym and wellness programs.
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