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Assistant Director of Groups and Conferences
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Service Director of Commissioning
vor 2 Monaten
Job Title: Service Director of Commissioning
Job Summary:
Talents First - Executive Search & Selection is seeking an experienced and dynamic Service Director to lead service operations across the DACH and Benelux regions. This role is pivotal in driving service excellence, ensuring customer satisfaction, and steering the strategic direction of service operations.
Key Responsibilities:
- Strategic Leadership: Develop and implement service strategies that align with both local and global business objectives, ensuring offerings remain competitive and customer-focused.
- Operational Excellence: Oversee the quality and consistency of after-sales and service functions across multiple locations, managing service KPIs, warranty claims, spare part availability, authorized partners, and claim management.
- Financial Management: Take charge of the service department's P&L, driving commercial growth, managing budget planning, and cost-saving initiatives, and ensuring profitability.
Requirements:
- Strategic and Analytical Skills: Analyze market trends, develop long-term service strategies, and make sound decisions that align with business goals.
- Language Skills: Fluent in both German and English, with French as a strong advantage.
About the Company:
Talents First - Executive Search & Selection is a leading executive search and selection firm dedicated to providing top talent to businesses across various industries.
