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Technical Pre-Sales Engineer

vor 2 Monaten


Wuppertal, Nordrhein-Westfalen, Deutschland Riedel Communications Vollzeit
Technical Pre-Sales Engineer - DACH

Riedel Communications is a leading provider of live production tools in the media, sports, and entertainment sectors. To cater to our customers' needs comprehensively, we operate three business units: Product Division, Managed Technology & Riedel Networks.

Our Product Division develops, manufactures, and distributes audio, video, IT, and communication solutions. With our live production tools for the media, sports, entertainment, and corporate industries, we offer a wide range of high-quality and state-of-the-art products that are among the most innovative in the industry.

We are seeking a Technical Pre-Sales Engineer - DACH to join our team on this exciting journey and experience the fascination of Riedel Communications in action.

Key Responsibilities
  • Manage Pre-Sales tasks in coordination with the Sales team for the DACH region (Germany, Austria, and Switzerland) with the flexibility to provide Pre-Sales support for other sub-regions within EMEA.
  • Consult with customers, system integrators, consultants, and Riedel staff to design systems that meet and exceed client requirements both technologically and commercially.
  • Produce full-scale, elaborate written technical proposals RFP/RFI tenders as required.
  • Act as the technical ambassador of Riedel by delivering comprehensive product and technology demonstration sessions at our headquarters, ensuring customers and partners are well-equipped with product knowledge and showcasing our technical expertise.
  • Take part in regular public engagements such as events, tradeshows, panels as required.
  • Anticipate and plan the project phases in conjunction with the Professional Services team.
  • Assist the Services team and Customers in project implementation as and when required.
  • Organize and/or deliver product demonstrations (demos), POC's, and solution presentations of products and solutions onsite or online.
  • Proactively educate clients and business partners to enhance their product knowledge, technical acumen, and technical sales skills.
Requirements
  • Successfully completed university studies or completed occupational training in electrical engineering, communications, audio and/or video-engineering, or IT.
  • Pre-Sales/Engineering experience required.
  • Excellent organization and communication skills with strong ability to schedule duties/projects according to priorities.
  • Understanding of the Broadcast/Media Technology Market.
  • Baseband and IP broadcast knowledge and knowledge of Intercom communication systems, audio, and video technology.
  • Strong knowledge of PowerPoint, Word, Excel, Visio, or CAD, experience with CRM's and Project Management Tools.
  • Maximum flexibility is paramount - able to work co-operatively with and across all company departments.
  • Mobility and willingness to travel – lives within reach of a major airport (willing to travel up to 50% of the time).
  • Ideal candidate will need to be within proximity of our headquarters in Wuppertal, an approximate 50:50 split of office and home office is expected.
  • German native speaker with excellent written and oral English skills. Other languages are a plus to support the different EMEA regions business.
What We Offer
  • Salary benefits as well as 30 days of vacation and numerous benefits such as JobBike, corporate benefits, employee discounts, our global employee referral program, and a company pension plan.
  • Life and Work balance through our flexible working time system including mobile working in a hybrid model.
  • Career booster with numerous individual development and training opportunities.
  • Diversity is very important to us, at RIEDEL we focus on an open working atmosphere. We are looking forward to getting to know you as you are - far away from pigeonholing.
  • Diverse offers through meinEAP (e.g. help with childcare, care for relatives, offers for body & soul etc.).
  • Our own coffee roasting, which can be enjoyed in any form at the free coffee bar.

We're committed to your career development. We'll encourage you to try new roles and experience new settings. By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.