Customer Service Representative
vor 2 Monaten
About Matratzen Concord
Matratzen Concord is a leading European specialist in mattresses, with a presence in Germany, Austria, and Switzerland. Our mission is to provide exceptional customer service and help each customer find the perfect mattress, whether in-store or online.
Job Summary
We are seeking a Sales Associate - Mattress Department to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Maintain a high level of product knowledge, including mattress features, benefits, and technical specifications.
- Ensure a positive shopping experience for customers, including providing recommendations and demonstrations of products.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Contribute to a positive and productive team environment, supporting colleagues and contributing to store goals and objectives.
Requirements
- Previous experience in retail sales, preferably in the mattress industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Availability to work a variety of shifts, including weekends and holidays.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A fun and dynamic work environment, with a team-oriented culture.
- Discounts on products and services, as well as other employee benefits.
-
Customer Service Team Lead
vor 3 Wochen
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at DIS AG. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional customer experiences.Key ResponsibilitiesLead and manage a team of customer...
-
Customer Service Team Lead
vor 3 Wochen
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at DIS AG. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional customer experiences.Key ResponsibilitiesLead and manage a team of customer...
-
Customer Service Representative
vor 3 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.Key Responsibilities:Provide exceptional customer service,...
-
Customer Service Representative
vor 3 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.Key Responsibilities:Provide exceptional customer service,...
-
Customer Service Representative
vor 2 Monaten
Neu-Ulm, Bayern, Deutschland PENNY VollzeitAbout Us:PENNY is a leading retail company with over 30,000 employees across 2,140 stores, 10 logistics centers, and our central office. We value teamwork, respect, and appreciation for each other. At PENNY, you can rely on us to provide secure jobs, fair treatment, and opportunities for personal growth.Your Role:You will support our team in maintaining a...
-
Customer Service Representative
vor 2 Monaten
Neu-Ulm, Bayern, Deutschland PENNY VollzeitAbout Us:PENNY is a leading retail company with over 30,000 employees across 2,140 stores, 10 logistics centers, and our central office. We value teamwork, respect, and appreciation for each other. At PENNY, you can rely on us to provide secure jobs, fair treatment, and opportunities for personal growth.Your Role:You will support our team in maintaining a...
-
Sales Representative
vor 2 Monaten
Neu-Ulm, Bayern, Deutschland Matratzen Concord VollzeitAbout Matratzen ConcordMatratzen Concord is a leading European specialist in mattresses, with a presence in Germany, Austria, and Switzerland. Our mission is to provide exceptional customer service and help each customer find the perfect mattress, whether in-store or online.Job SummaryWe are seeking a skilled Sales Representative to join our team. As a Sales...
-
Customer Service Representative
vor 2 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitBe a part of our team and help us deliver an exceptional customer experience!We are seeking a Sales Assistant to work part-time in our BERSHKA store in Neu Ulm. As a Sales Assistant, you will be responsible for helping customers find the perfect outfit, maintaining a well-organized sales floor, and working collaboratively with your team to achieve sales...
-
Teamleitung Customer Service
vor 2 Wochen
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitIhre AufgabenDie Verantwortung für die Steuerung und Weiterentwicklung des Customer Service Teams übernehmen.Den hohen Serviceanspruch des Kunden sicherzustellen und die Kundenzufriedenheit auf ein neues Level zu heben.Die Qualität von Telefonaten und Schriftverkehr durch kontinuierliches Monitoring und gezieltes Coaching der Mitarbeitenden...
-
Teamleitung Customer Service
vor 1 Monat
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitÜberblickWir suchen eine erfahrene Führungskraft, die unsere Kundenbetreuung leiten und unsere Kunden zufriedenstellen möchte. Als Teamleitung für Kundenbetreuung sind Sie verantwortlich für die Steuerung und Weiterentwicklung des Customer Service Teams. Sie übernehmen die Verantwortung für die Sicherstellung der Qualität von Telefonaten und...
-
Teamleitung Customer Service
vor 1 Monat
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitÜberblickWir suchen eine erfahrene Führungskraft, die unsere Kundenbetreuung leiten und unsere Kunden zufriedenstellen möchte. Als Teamleitung für Kundenbetreuung sind Sie verantwortlich für die Steuerung und Weiterentwicklung des Customer Service Teams. Sie übernehmen die Verantwortung für die Sicherstellung der Qualität von Telefonaten und...
-
Fashion Sales Representative
vor 4 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a well-organized sales floor, and achieving sales targets.What We OfferCompetitive Salary and Benefits: We offer a competitive salary and benefits package,...
-
Fashion Sales Representative
vor 4 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a well-organized sales floor, and achieving sales targets.What We OfferCompetitive Salary and Benefits: We offer a competitive salary and benefits package,...
-
Fashion Sales Representative
vor 4 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.What We OfferCompetitive Salary and Benefits: We offer a competitive salary and benefits package, including...
-
Fashion Sales Representative
vor 4 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.What We OfferCompetitive Salary and Benefits: We offer a competitive salary and benefits package, including...
-
Fashion Sales Representative
vor 3 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.What We OfferCompetitive Salary and Benefits: We offer a competitive salary and benefits package, including...
-
Fashion Sales Representative
vor 3 Wochen
Neu-Ulm, Bayern, Deutschland BERSHKA VollzeitJoin Our Team at BershkaWe are looking for a Sales Assistant to join our team at Bershka in Neu Ulm. As a Sales Assistant, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.What We OfferCompetitive Salary and Benefits: We offer a competitive salary and benefits package, including...
-
Teamleitung Customer Service
vor 2 Wochen
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitIhre AufgabenDie Steuerung und Weiterentwicklung des Kundenservice-TeamsDie Sicherstellung der Qualität von Telefonaten und SchriftverkehrDie Unterstützung bei der Entwicklung von Strategien im FachbereichDie Bearbeitung von Kundenanfragen zu Produkten, Bestellungen, Lieferungen und ServiceleistungenDas EskalationsmanagementDie Führung der...
-
Teamleitung Customer Service
vor 1 Woche
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitIhre AufgabenDie operative Leitung des Inbound CallcentersDie Sicherstellung der Qualität von Telefonaten und SchriftverkehrDie Entwicklung von Strategien im FachbereichDie Bearbeitung von KundenanfragenDas EskalationsmanagementDie Führung der MitarbeitendenMitarbeit an bereichsübergreifenden ProjektenDie Erstellung von Berichten und Maßnahmen zur...
-
Teamleitung Customer Service
vor 3 Wochen
Neu-Ulm, Bayern, Deutschland DIS AG VollzeitIhre AufgabenDie operative Leitung des Callcenters und die Steuerung der AbläufeDie Sicherstellung der Qualität von Telefonaten und Schriftverkehr durch kontinuierliches Monitoring und gezieltes CoachingDie Unterstützung bei der Entwicklung von Strategien im Fachbereich zur Erreichung der UnternehmenszieleDie Bearbeitung von Kundenanfragen zu Produkten,...
