Social Media Content Moderator

vor 4 Wochen

Berlin, Berlin, Deutschland Majorel Berlin GmbH, Betriebsstätte Berlin 1 Vollzeit
Social Media Content Moderator Role

We are seeking a highly skilled and detail-oriented Social Media Content Moderator to join our team in Berlin. As a Content Moderator, you will play a crucial role in shaping the online community by ensuring that all posts align with our client's community standards.

Key Responsibilities:
  • Evaluate user-generated reports that flag offensive or disturbing postings based on our client's policies and guidelines
  • Review, block and delete content that goes against our client's community standards
  • Commit to deliver a high standard of accuracy and quality at all times
  • Have a direct influence on reducing hate, racism, bullying, cybercrimes and the spread of misinformation in online spaces
Requirements:
  • Excellent Hebrew & English language skills – no German needed
  • High awareness of the cultural and political situation, noteworthy social issues, and popular trends in the market/region you will be supporting
  • An open mind to changing priorities and business processes
  • A desire to work in a team-based, fast-paced, international environment where you'll need to embrace different cultures, nationalities, and languages
  • Ability to work in rotating shifts (24/7)
  • EU citizenship or a valid work permit for Germany
What We Offer:
  • Relocation bonus of 1000€ gross (min. 100 km to Berlin)
  • An opportunity to make a positive impact on the digital world, by making Social Media a safer place
  • An exciting task in an innovative sector with no direct customer contact – no calls or emails, we promise
  • Onboarding and integration within a multicultural team of 60+ nationalities
  • Relocation assistance and financial support in case you're based outside of Germany
  • Company-sponsored public transportation ticket, in-house resiliency support, and a handful of company discounts for various external providers
  • Daily company subsidized meal options from HelloFresh for every dietary preference
  • Regular team activities and an established Feel-Good Program to maintain your well-being and integration within our team
  • Modern office space with adjustable working stations, break and relaxation rooms, massage chairs, PlayStation, boxing bag, table tennis, and much more
  • Monthly gross salary of 2.583€ (based on 40H per week) + additional individual monthly performance incentive of up to 150€
  • 40% shift bonus for hours worked on Sundays, public holidays
  • 50% shift bonus for hours worked during the night shift (10pm-6:30am)
  • The opportunity to grow and develop with Majorel Berlin – our rate of internal promotions is over 90%
About Us:

Majorel is now Teleperformance. With the acquisition of Majorel by Teleperformance, we can now offer even more exceptional services in more locations worldwide than ever before.

Teleperformance is a global leader in digital services. We continuously strive to combine the best of modern technology with human empathy to deliver easier, faster and safer customer care to the world's biggest brands and their customers.

With nearly 500,000 inspired and engaged employees who speak more than 300 languages, we have a global reach and local presence that enables us to effectively engage with local communities, customers and the environment.

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