Aktuelle Jobs im Zusammenhang mit IT Support Expert for Global Infrastructure - Munich, Bayern - GREEN IT GmbH
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IT Service Support Specialist
Vor 7 Tagen
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IT Support Expert for Global Infrastructure
vor 1 Monat
We are seeking a highly skilled IT Support Expert to join our team at GREEN IT GmbH in Munich. As an IT Support Expert, you will play a crucial role in ensuring the smooth operation of our global IT infrastructure.
About UsGREEN IT GmbH is a young and growing Munich-based IT Service provider specializing in designing, implementing, and supporting cutting-edge IT infrastructures. Our company values exceptional customer service and strives to deliver top-notch solutions that meet the evolving needs of our clients.
Salary and BenefitsThe estimated salary for this position is €45,000 - €55,000 per year, depending on qualifications and experience. We offer a comprehensive benefits package, including tax-free subsidies, free drinks and fresh fruit in the office, and the possibility to charge your electric car for free at our office.
Job DescriptionAs an IT Support Expert, your primary responsibilities will include:
- Providing timely and effective technical support to end-users via phone, email, or remote sessions.
- Troubleshooting hardware, software, and network issues using diagnostic tools and techniques.
- Delivering exceptional customer service by addressing end-users' IT inquiries, concerns, and requests professionally and courteously.
- Maintaining accurate records of IT support requests, solutions, and system configurations.
You will work closely with our IT team and other departments to identify and implement improvements in IT processes and systems. Your expertise and commitment to excellence will contribute to our clients' success and satisfaction.
Required Skills and QualificationsTo be successful in this role, you should have:
- A bachelor's degree in computer science, information technology, or a related field.
- Proven experience in providing IT support and troubleshooting in a professional environment.
- Proficiency in diagnosing and resolving hardware and software issues.
- A process-oriented mindset and strong problem-solving skills.
- Excellent communication skills in German and English.
If you're passionate about delivering exceptional IT support and contributing to a dynamic team, we encourage you to apply for this exciting opportunity. Please submit your application, and we look forward to reviewing your qualifications.
