Consultant Support

Vor 5 Tagen

Bremen, Bremen, Deutschland Percall Vollzeit
Description du Poste

Vous recherchez un poste qui vous permettra de vous exprimer pleinement dans un environnement dynamique et innovant?

Nous sommes à la recherche d'un Consultant Support et Maintenance (h/f) pour rejoindre notre équipe pluridisciplinaire composée d'architectes, développeurs, fonctionnels et serez sous la responsabilité d'un chef de projet, responsable TMA.

Votre mission

  • Vous intervenez sur des projets informatiques innovants au sein du Système d'Information pour de grands clients industriels dans des secteurs variés comme l'aéronautique, la défense ou l'automobile.
  • La mission principale du Consultant Support et Maintenance (h/f) consiste en la prise en charge et la qualification des incidents techniques remontés par les clients sur les outils collaboratifs type Atlassian, afin d'en assurer la résolution et de communiquer une résolution pertinente aux clients.

Votre rôle

  • Vous analysez les problèmes ou incidents complexes suite à la demande du client.
  • Vous explorez l'ensemble des possibilités d'erreurs :
    • Analyse de code, log et bases de données.
    • Mise en place de solutions de contournements provisoires en attendant la correction définitive.
    • Capitalisation de méthode d'analyse et troubleshooting.
  • Vous identifiez et résolvez les problèmes rencontrés de manière récurrente dans le délai le plus court possible.
  • Vous respectez les engagements et le process de niveau de services (respect des SLA, par exemple : délais de réponse au client, de résolution des incidents).
  • Vous mettez en œuvre la solution retenue ou assistez le client dans cette opération.
  • Vous réalisez les opérations d'installation, de maintenance et d'amélioration à long terme pour les systèmes.
  • Vous installez et configurez à la demande dans des environnements aux exigences spécifiques (intégration, qualité, production).
  • Vous gérez les tâches d'exploitation (maintenance, sauvegarde, restore, gestion de service) liées aux infrastructures du SI ainsi que les upgrades.
  • Vous assurez la bonne gestion des droits d'accès dans le respect des règles de sécurité.
  • Vous installez, configurez et exploitez les outils de supervision réseau.
  • Vous surveillez et optimisez les performances.
  • Vous automatiserez les tâches récurrentes.
  • Vous établissez un état d'avancement hebdomadaire sur votre activité.
  • Vous remontez auprès du comité projet l'ensemble des informations recueillies permettant d'améliorer la qualité des produits et la satisfaction du client.

Nous vous assurerons une formation à l'environnement technique et aux produits à supporter afin de vous apporter toutes les connaissances nécessaires pour répondre aux exigences requises par votre fonction.

Vos Avantages
  • Mobilité - Prise en charge des frais de transport public.
  • Work Life Balance - Horaires flexibles (en fonction du projet) afin de concilier vie professionnelle et vie privée.
  • Salaire - Contrat à durée indéterminée à temps plein avec une rémunération attractive, tickets restaurant pour 15 jours à € 6,50 et prime de naissance.
  • Congés payés - 30 jours de congés avec 40h/semaine, prime de vacances.
  • Equipement moderne - Laptop avec Docking Station, sac, clavier, souris et casque ainsi que Smartphone.
  • Environnement de travail - Entreprise avec forte croissance, collaboration au sein d'équipes internationales, projets de transformation digitale chez nos clients du secteur industriel dans un domaine innovant.
  • Développement personnel - formation, mobilité internationale.

  • Technical Support Consultant

    vor 4 Wochen

    Bremen, Bremen, Deutschland Brainlab Vollzeit

    Job OverviewWe are seeking a dedicated individual to enhance our technical customer support team. As a Brainlab Technical Support Consultant, you will play a crucial role in delivering exceptional service to our clients, leveraging your comprehensive technical expertise.In your capacity as a Brainlab service expert, you will represent the company to our...

  • SAP SD Consultant

    vor 1 Woche

    Bremen, Bremen, Deutschland serv Gesellschaft für IT Services mbH Vollzeit

    We are seeking an experienced SAP SD Consultant to join our team at serv Gesellschaft für IT Services mbH.This is an exciting opportunity to work as an Inhouse Consultant, providing technical expertise to our clients and contributing to the success of our company.As an SAP SD Consultant, you will be responsible for enhancing and maintaining existing SAP...

  • Sales Consultant for Financial Products

    vor 4 Wochen

    Bremen, Bremen, Deutschland CHECK24 Vollzeit

    Are you driven by the desire to assist individuals in achieving their financial goals within a vibrant work atmosphere? Your search ends here.At CHECK24, we pride ourselves on providing a seamless online platform where numerous clients can effortlessly compare credit offers from over 300 financial institutions every day.As a Sales Consultant, your primary...

  • Digital Finance Consultant

    Vor 6 Tagen

    Bremen, Bremen, Deutschland engram GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Digital Finance Consultant to join our team at engram GmbH. As a Digital Finance Consultant, you will be responsible for providing expert advice and guidance to our clients in the financial services industry.Key ResponsibilitiesDevelop and implement digital finance solutions for our clients, including the design...

  • Digital Finance Consultant

    Vor 5 Tagen

    Bremen, Bremen, Deutschland engram GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Digital Finance Consultant to join our team at engram GmbH. As a Digital Finance Consultant, you will be responsible for providing expert advice and guidance to our clients in the financial services industry.Key ResponsibilitiesDevelop and implement digital finance solutions for our clients, including the design...

  • Digital Finance Consultant

    Vor 4 Tagen

    Bremen, Bremen, Deutschland engram GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Digital Finance Consultant to join our team at engram GmbH. As a Digital Finance Consultant, you will be responsible for providing expert advice and guidance to our clients in the financial services industry.Key ResponsibilitiesDevelop and implement digital financial solutions for our clients, including modern...

  • Digital Finance Consultant

    Vor 4 Tagen

    Bremen, Bremen, Deutschland engram GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Digital Finance Consultant to join our team at engram GmbH. As a Digital Finance Consultant, you will be responsible for providing expert advice and guidance to our clients in the financial services industry.Key ResponsibilitiesDevelop and implement digital financial solutions for our clients, including modern...

  • HR Consultant for Public Sector

    vor 4 Wochen

    Bremen, Bremen, Deutschland bindan GmbH & Co. KG Vollzeit

    Position Overview: In the context of a long-term employment opportunity within direct placement, we are seeking a communicative and charismatic HR Consultant in Full-Time. The organization operates within the healthcare sector.Key Responsibilities: As an HR Consultant, you will provide guidance to local management and support them in all aspects of labor law...

  • Junior Cybersecurity Consultant

    Vor 4 Tagen

    Bremen, Bremen, Deutschland Allgeier CyRis Vollzeit

    About Allgeier CyRisWe are a leading provider of cybersecurity solutions for IT and OT companies, as well as public institutions. Our mission is to protect our clients from cyber threats and ensure their business continuity and growth.Job DescriptionWe are seeking two experienced ISMS Consultants to join our team. As an ISMS Consultant, you will be...

  • Junior Cybersecurity Consultant

    Vor 4 Tagen

    Bremen, Bremen, Deutschland Allgeier CyRis Vollzeit

    About Allgeier CyRisWe are a leading provider of cybersecurity solutions for IT and OT companies, as well as public institutions. Our mission is to protect our clients from cyber threats and ensure their business continuity and growth.Job DescriptionWe are seeking two experienced ISMS Consultants to join our team. As an ISMS Consultant, you will be...

  • Technical Consultant

    Vor 4 Tagen

    Bremen, Bremen, Deutschland Prodware Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Junior Technical Consultant to join our team at Prodware Deutschland. As a Junior Technical Consultant, you will play a key role in the implementation of Microsoft Dynamics Business Central solutions for our clients.Key ResponsibilitiesAssist in the development of customized solutions for...

  • Technical Consultant

    Vor 4 Tagen

    Bremen, Bremen, Deutschland Prodware Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Junior Technical Consultant to join our team at Prodware Deutschland. As a Junior Technical Consultant, you will play a key role in the implementation of Microsoft Dynamics Business Central solutions for our clients.Key ResponsibilitiesAssist in the development of customized solutions for...

  • German Speaking Technical Support Specialist

    vor 15 Stunden

    Bremen, Bremen, Deutschland Patrique Mercier Recruitment Vollzeit

    About the RolePatrique Mercier Recruitment is excited to offer a challenging position for a German Speaking Technical Support Consultant. If you are fluent in German and have a passion for technology, this role is an ideal match for you.As a Technical Support Consultant, you will provide exceptional technical assistance to German-speaking clients, helping...

  • German Speaking Technical Support Specialist

    vor 14 Stunden

    Bremen, Bremen, Deutschland Patrique Mercier Recruitment Vollzeit

    About the RolePatrique Mercier Recruitment is excited to offer a challenging position for a German Speaking Technical Support Consultant. If you are fluent in German and have a passion for technology, this role is an ideal match for you.As a Technical Support Consultant, you will provide exceptional technical assistance to German-speaking clients, helping...

  • Senior Consultant SAP Integration

    vor 2 Wochen

    Bremen, Bremen, Deutschland KPMG Vollzeit

    Job DescriptionJob Title: Senior Consultant SAP IntegrationJob Summary:We are seeking a highly skilled Senior Consultant SAP Integration to join our team at KPMG. As a Senior Consultant SAP Integration, you will be responsible for providing expert-level consulting services to our clients in the area of SAP integration.Key Responsibilities:Provide technical...

  • Senior Consultant SAP Integration

    Vor 5 Tagen

    Bremen, Bremen, Deutschland KPMG Vollzeit

    Job DescriptionJob Title: Senior Consultant SAP IntegrationJob Summary:We are seeking a highly skilled Senior Consultant SAP Integration to join our team at KPMG. As a Senior Consultant SAP Integration, you will be responsible for providing expert-level consulting services to our clients in the area of SAP integration.Key Responsibilities:Provide technical...

  • SAP Sales and Distribution Consultant

    vor 4 Wochen

    Bremen, Bremen, Deutschland serv Gesellschaft für IT Services mbH Vollzeit

    SAP Sales and Distribution Consultant (m/w/d)The serv Gesellschaft für IT Services mbH is dedicated to enhancing the operational success of our organization through innovative IT solutions. We prioritize individual contributions while fostering a collaborative environment, embodying our commitment to teamwork.We are seeking a skilled SAP Sales and...

  • ERP Consultant Microsoft Dynamics 365

    vor 2 Wochen

    Bremen, Bremen, Deutschland abtis Business Solutions GmbH Vollzeit

    Job Title: ERP Consultant Microsoft Dynamics 365 - Financial Accounting ExpertAbout the Role:We are a leading technology company, abtis Business Solutions GmbH, specializing in innovative IT solutions for businesses. We are seeking a dedicated individual to join our team as a Dynamics 365 Consultant with a focus on financial accounting.Key...

  • Senior Medical Consultant in Psychiatry

    vor 4 Wochen

    Bremen, Bremen, Deutschland EMC Adam GmbH Vollzeit

    Position: Senior Medical Consultant - Psychiatry and PsychotherapyCompany: EMC Adam GmbHLocation: BremenAt EMC Adam GmbH, we provide a variety of advantages for our partners. Enjoy our complimentary services designed to save you time and effort:Entrust contract negotiations to our expert team upon requestBenefit from confidential representation through...

  • Digital Finance Consultant

    Vor 6 Tagen

    Bremen, Bremen, Deutschland engram GmbH Vollzeit

    Unlock Your Potential as a Digital Finance ConsultantAt engram GmbH, we specialize in delivering tailored software and consulting solutions for financial service providers. With over 30 years of experience, we focus on automating processes and strengthening sales to simplify people's lives. We are seeking a seasoned Consultant for Digital Finance Topics to...