IT Support Specialist
vor 3 Wochen
D-ploy is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA. We pride ourselves on delivering innovative and superior services and solutions to our clients.
We are seeking a highly skilled and motivated IT Onsite Support Engineer to join our team. As an IT Onsite Support Engineer, you will be responsible for providing technical support and maintenance services to our clients.
Key Responsibilities:- Provide technical support and maintenance services to clients, including troubleshooting and resolving hardware and software issues.
- Install, configure, and maintain desktop hardware and software.
- Monitor and maintain the performance of our desktop infrastructure.
- Develop and implement solutions to improve the efficiency of our IT systems.
- Collaborate with our team to resolve complex technical issues.
- Communicate effectively with clients and stakeholders to ensure timely and effective resolution of issues.
- Strong understanding of IT concepts, trends, and technologies.
- 1+ years of experience in a similar role, supporting a variety of technologies and services.
- Excellent knowledge of Windows OS, Microsoft Office, and Office 365 applications.
- Basic knowledge of Active Directory and Exchange.
- ITIL certification and familiarity with the Service Now ticketing system is an advantage.
- Fluent German and English communication skills.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and international working environment.
- Flexible working hours and remote work options.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and skilled IT professional looking for a new challenge, please submit your application.
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