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Customer Experience Associate

vor 2 Monaten


Wiesbaden, Hessen, Deutschland Exchange Vollzeit
Job Summary

We are seeking a highly skilled and detail-oriented Customer Experience Associate to join our team at the Exchange. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Ensure the proper receipt, verification, and documentation of merchandise and supplies.
  • Process damaged or defective merchandise returned for repair or replacement.
  • Complete various merchandising documents and reports as required.
  • Assist in taking stock counts and official inventories.
  • Maintain compliance with fire, safety, sanitation, and security requirements within the stockroom area.
  • Actively communicate and promote the benefits of the Military Star credit card to customers.
Requirements
  • High school or equivalent education.
  • Six months of progressively responsible general work experience, plus six months of warehousing work or closely related work.
  • Ability to operate and use appropriate systems, software, and hardware.
  • Valid driver's license (may be required).
Benefits

We offer a comprehensive benefits package, including:

  • Medical and dental insurance.
  • Flexible spending accounts.
  • Health savings account (HSA) and health reimbursement arrangement (HRA).
  • Disability and life insurance.
  • Retirement plan.