Financial Services Specialist
vor 4 Wochen
About the Opportunity
We are seeking a skilled professional to join our Client Services department as a Financial Services Specialist. In this role, you will be responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.
About your role
As a Financial Services Specialist, you will be the primary point of contact for clients and advisors, responding to their queries and resolving any issues that may arise. You will need to have a strong understanding of our products and services, as well as excellent communication and problem-solving skills.
Key Responsibilities
- Respond to client and advisor queries in a timely and professional manner
- Resolve complaints and issues in a fair and efficient manner
- Develop and maintain a strong understanding of our products and services
- Provide exceptional customer service and support
About you
- Strong understanding of financial services and products
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in English and German languages
Feel rewarded
We offer a comprehensive benefits package, including a competitive salary, comprehensive training and development opportunities, and a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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