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IT Support Specialist

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Münster, Nordrhein-Westfalen, Deutschland DMI GmbH & Co. KG Vollzeit

Job Title: IT Support Specialist

DMI GmbH & Co. KG is a leading provider of digital healthcare solutions, with over 50 years of experience in the industry. We support healthcare organizations in securely and sustainably navigating the digital transformation to provide valuable knowledge for patient well-being.

We are seeking an IT Support Specialist to join our dynamic team. In this role, your responsibilities will include:

  • Implementing projects involving DMI software for long-term archiving in collaboration with our partners
  • Managing document management systems hosted in our data centers
  • Monitoring and optimizing existing IT infrastructure and related processes
  • Providing 2nd level support for customer issues directly
  • Creating documentation in our Knowledgebase

To be successful in this role, you should have:

  • Completed vocational training in IT or relevant IT work experience
  • Strong customer service orientation and analytical skills
  • Good knowledge of Microsoft operating systems
  • Experience with MS SQL is advantageous
  • Scripting or programming experience is a plus

We offer various career opportunities in a high-tech environment, including:

  • Diverse tasks within a motivated team
  • Qualified onboarding process
  • 37-hour work week with flexible hours
  • Permanent employment
  • Option for remote work/home office
  • Training opportunities
  • Competitive compensation
  • Modern workplace equipment
  • Attractive perks (e.g., company pension plan, company bike)

DMI GmbH & Co. KG provides a great opportunity to grow and develop your skills in a supportive and engaging work environment. If you are looking to advance your career in IT support, we encourage you to apply.