Customer Service Project Manager
vor 3 Wochen
About the Role
HENSOLDT Optronics GmbH is seeking a highly skilled Project Manager to join our Integrated Logistic Support and In-Service Support Optronics department. As a Project Manager, you will be responsible for managing projects related to the maintenance and restoration of complex optoelectronic systems in the security and defense industry.
Key Responsibilities
- Manage projects to maintain the operational readiness of complex optoelectronic systems
- Plan, control, and implement measures to maintain the availability of complex optoelectronic marine systems
- Acquire, develop, negotiate, and manage full-service and subcontractor contracts
- Define, agree, and approve work packages with regard to service content, deadlines, interfaces, target costs, and deadlines
- Manage the provision of services nationally and internationally, as well as reporting and invoicing
- Ensure projects achieve their objectives, particularly in terms of costs, time, performance, and quality
- Prepare external offers for the provision of services, such as spare parts supply and overhauls
- Develop and implement comprehensive service concepts
- Initiate and coordinate extensive problem and fault elimination measures
Requirements
- Completed technical studies supplemented by business management knowledge or comparable
- Several years of experience in technical project management
- Experience within the defense industry, ideally in the field of naval systems, or a military background is advantageous
- Experience in obsolescence management, change management, and configuration management, as well as knowledge of life cycle management
- Very good knowledge of logistical requirements of military systems, as well as the required services, and good knowledge of export and ITAR regulations
- High technical understanding of complex systems and products, as well as good knowledge of analog technology
- Confident handling of MS Office, Sharepoint applications, and SAP
- Strong organizational skills, as well as a structured and independent way of working, and the ability to work under pressure
- Ability to work in a team, assertiveness, and strong communication skills
- Very good knowledge of German and English required, additional language skills advantageous
What We Offer
- Fair, performance-related remuneration, plus special payments
- Flexible working time and workplace models
- Company pension scheme
- Individual development and training opportunities
- Family-friendly working conditions and meal & snack options
- Health promotion and mobility offers
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