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Team Leader

vor 2 Monaten

Munich, Bayern, Deutschland CHECK24 Vollzeit
Team Leader (m/w/d) Sales Back Office Insurance

Job Overview
  • Leadership experience
  • About the Role

Ensure security for you and your loved ones: At CHECK24, we are dedicated to providing our customers with a modern way to their life insurance - simple, fair and transparent.

We are seeking a skilled Team Leader to lead a team of customer advisors and assist our customers in comparing and selecting products from our insurance partners.

As a Team Leader, you will be responsible for managing day-to-day operations, including sales advice to our customers and preparing relevant offers through modern consulting models such as chat or cobrowsing.

You will also lead a team of customer advisors, take on coaching, conversation analysis, and feedback discussions to further develop them, and ensure high processing quality in your own team.

Additionally, you will work closely with sales management to monitor defined quality and performance requirements.

Key Responsibilities
  • No acquisition, no field service: You benefit from a constant flow of leads through our CHECK24 Comparison Portal
  • Management of day-to-day operations: Including sales advice to our customers and preparing relevant offers through modern consulting models such as chat or cobrowsing
  • Professional and disciplinary team leadership: You lead a team of customer advisors and also take on coaching, conversation analysis, and feedback discussions to further develop them
  • Monitoring defined quality and performance requirements: You ensure high processing quality in your own team and work on the continuous optimization of processes and procedures
  • Reporting to sales management: As a member of management, you work closely with the management
What We Offer
  • No standard customer advice across various departments: We train you intensively, promote your individual strengths, and make you an expert
  • Excellent earning opportunities in a booming insurance sector: We also provide vouchers for numerous CHECK24 products, a subsidized company pension scheme, and the full inflation compensation premium
  • Work-Life Balance:
  • Ability to work remotely / from home (3 days in the office, 2 days flexible)
  • Personal growth: Steep career opportunities due to continuous growth and individual development and further training opportunities thanks to a wide training catalog
  • Food & Drinks: Free hot and cold drinks, various types of muesli, lunch twice a week, and fresh fruit are all available
Kito Spirit

A casual work environment with a relaxed atmosphere and no dress code, regular drink-outs and cool team events await you.

Our game area entices you for breaks

  • We equip you: Ergonomic workplace with modern equipment (such as MacBook, additional screens) and height-adjustable desk from day one
  • Sustainable mobility: Our central location allows for a convenient arrival by public transport or bicycle for this we offer you a very well-subsidized Germany ticket and support your company bike leasing