Logistics Development Director
vor 1 Woche
About the Role
We are seeking a seasoned logistics professional to join our team as the Head of Logistics Development. In this role, you will be responsible for improving logistics efficiency globally while ensuring a Wolt-grade customer and courier experience.
Key Responsibilities
- Partner with Logistics Product leads to design an optimal delivery logistics network for Wolt, improving efficiency while prioritizing customer experience.
- Develop and implement strategies to improve delivery promise, estimate accuracy, and delivery task allocation, as well as remove inefficiencies in the delivery journey.
- Collaborate with country operations teams to ensure cities, fleets, and delivery areas are set up optimally to maximize growth, quality, and efficiency.
- Develop logistics services to support new business lines, such as Wolt Drive, Parcel delivery, and Last mile enablement, and drive new user growth & order volumes.
Requirements
- Senior presence and years of experience working in operations or strategic business development in a fast-paced environment.
- Ability to jump between details and the big picture with ease, developing new efficiency opportunities and understanding the complexities and interdependencies of our logistics system.
- Stellar capabilities in strategic and analytical thinking and problem-solving.
- Hands-on data skills, with proficiency in Looker, Google Sheets, and SQL.
- Master's degree in a relevant field (business, engineering, or related).
- Excellent stakeholder management and communications skills, with the ability to work in a cross-functional setting.
- Attitude for action and ownership, with a determination to drive change.
- Excellent written and oral communication skills in English.
What We Offer
As a member of our team, you will have the opportunity to work on complex logistics challenges, develop new skills, and contribute to the growth and success of Wolt. We offer a dynamic and supportive work environment, with opportunities for professional development and career advancement.
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