Customer Journey Optimization Specialist
vor 10 Stunden
We are a pioneering team of marketing experts using data-driven insights to run efficient performance marketing and improve the customer journey. We operate all acquisition marketing and conversion optimization activities fully in-house, providing an ideal environment for professional growth.
In this role, you will constantly analyze customer behavior on our platforms and present findings to stakeholders. Are you driven by analytics and passionate about delivering results? Then you might be the perfect fit for us.
We offer a dynamic work environment with flexible working hours and 30 days of vacation, allowing you to maintain a healthy work-life balance. Our international team consists of over 90 nationalities, promoting cultural diversity and exchange.
About the Job- Collaborate closely with Marketing and Product teams to develop and optimize user journeys based on qualitative and quantitative insights
- Transform business requirements into clear reports in Tableau, monitoring trends and enriching them with your interpretation for management levels
- Analyze customer data to derive actionable insights and levers to improve step and funnel conversion rates
- Inform strategic decisions with detailed analysis of customer preferences and behaviors
- Contribute to shaping the customer experience on our platform, disrupting the used cars market
- A strong analytical background with proven work experience (preferably from e-commerce)
- Advanced SQL and Google Analytics skills, with demonstrated ability to analyze complex data sets
- Proficiency in Tableau, Excel, or equivalent tools to build high-quality reports and visualizations
- Solid understanding of technical website features, data-driven with attention to detail
- Strong communication and stakeholder management skills, able to effectively communicate, visualize, and present findings clearly
- Fluency in English is a must; other European languages are a plus
Our estimated salary for this position is €60,000 - €80,000 per year, depending on location and experience. We invest in your personal and professional growth with a dedicated education budget for online courses, conferences, and trainings. Stay mindful with free access to Headspace. As part of our culture, we offer discounts on well-known brands like Flaconi, Bosch, Apple, and Sky, as well as special offers on used cars for you, your family, and friends.
-
Product Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Contorion GmbH VollzeitAbout the RoleContorion GmbH, Germany's largest online specialist retailer for professional tradesmen and industrial supplies, is seeking a skilled Product Analyst to join their team. As a Product Analyst, you will play a crucial role in enhancing the customer shopping experience by analyzing top-of-funnel activities, purchasing behavior, and product...
-
App Store Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Customlytics GmbH VollzeitApp Store Optimization RoleAt Customlytics GmbH, we are seeking a skilled App Store Optimization Specialist to join our team. As a key member of our customer-specific project team, you will analyze and optimize our clients' App Store and Play Store presences. Your primary objective will be to identify areas for improvement and implement strategies to enhance...
-
Ecommerce Performance Optimization Specialist
vor 1 Monat
Berlin, Berlin, Deutschland SKYVE VollzeitAbout the RoleWe are seeking an Ecommerce Performance Optimization Specialist to optimize product performance on Amazon through listing and advertising enhancements. The ideal candidate will have a strong analytical mindset and experience in ecommerce, specifically with Amazon listing and advertising optimization.Key ResponsibilitiesConduct keyword research...
-
App Store Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Customlytics GmbH VollzeitAbout the RoleAt Customlytics GmbH, we're seeking a highly skilled App Store Optimization Specialist to join our team. As a key member of our project team, you will be responsible for analyzing and optimizing our clients' App Store and Play Store presences. Your expertise will help identify areas for improvement and drive results for our clients.Key...
-
App Store Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Customlytics GmbH VollzeitAbout the RoleCustomlytics GmbH is seeking a highly skilled App Store Optimization Specialist to join our team in Berlin. As a key member of our project team, you will be responsible for analyzing and optimizing our clients' App Store and Play Store presences.Key ResponsibilitiesAnalyze and optimize App Store and Play Store presences for our clientsIdentify...
-
Survey Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Make Opinion GmbH VollzeitWe are seeking a highly organized and detail-oriented Working Student to join our Survey Optimization Team at Make Opinion GmbH. Our team is responsible for enhancing the survey qualification and execution process, ensuring the efficiency and effectiveness of our data collection efforts.As a Survey Optimization Specialist, you will play a key role in...
-
Survey Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Make Opinion GmbH VollzeitWe are seeking a highly organized and detail-oriented working student to join our Survey Optimization Team at Make Opinion GmbH.This role is crucial in enhancing our survey qualification process and execution process, ensuring that we maximize the efficiency and effectiveness of our data collection efforts.As a Survey Optimization Specialist, you will play a...
-
Berlin, Berlin, Deutschland AUTO1 Group VollzeitDeine Rolle bei AUTO1 GroupWir suchen einen motivierten Projektmanager (d/m/w) für unsere offene Position in unserem Customer Service Team. In dieser Rolle wirst du eine entscheidende Funktion bei der Gestaltung unserer Customer Service Journey und der Optimierung unseres C2B-Geschäftsbereichs international für alle unsere Märkte in Europa...
-
Berlin, Berlin, Deutschland AUTO1 Global Services SE & Co. KG VollzeitCustomer Service Journey: Eine Herausforderung für dichWir suchen einen Projektmanager (d/m/w) mit analytischen Fähigkeiten und Kommunikationsstärke, um unsere Customer Service Journey zu gestalten und zu optimieren. Du wirst Teil unseres dynamischen Teams und übernimmst eine entscheidende Rolle bei der Gestaltung unserer Prozesse und der Implementierung...
-
Berlin, Berlin, Deutschland Flink VollzeitAbout the RoleFlink, the leading quick commerce player in Europe, is seeking a highly skilled Conversion Rate Optimization Manager to join our team. As a key member of our growth marketing team, you will be responsible for optimizing the customer experience to drive meaningful impact in browsing and grocery shopping.This role will involve hands-on management...
-
Senior App Store Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Customlytics GmbH VollzeitAbout the RoleCustomlytics GmbH, a leading app marketing agency & consultancy in the DACH region, is seeking a Senior App Store Optimization Specialist to join our team. As a key member of our ASO team, you will play a crucial role in helping our customers achieve success in the app market.The ideal candidate will have a deep understanding of the mobile app...
-
Customer Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Cross Border Talents VollzeitCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our dynamic team at Cross Border Talents. As a Customer Support Specialist, you will be responsible for providing exceptional customer support to German-speaking clients through various channels.Key Responsibilities:Provide exceptional customer support to...
-
Process Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Hive Technologies GmbH VollzeitAbout the RoleWe are seeking a highly skilled Process Optimization Specialist to join our team at Hive Technologies GmbH.As a Process Optimization Specialist, you will be responsible for scaling our fulfillment operations by building new and challenging existing processes.Key responsibilities include:Providing feasibility assessments and business cases by...
-
Berlin, Berlin, Deutschland Flink VollzeitJob OverviewFlink is seeking a seasoned Senior Manager to lead our In-App Conversion Rate Optimization efforts. As a key member of our team, you will be responsible for driving strategic initiatives to enhance customer experiences and improve conversion rates on our platform.Key ResponsibilitiesDevelop and execute comprehensive CRO strategies to optimize...
-
Business Process Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Merantix VollzeitAbout the RoleWe are seeking a highly skilled Business Process Optimization Specialist to join our team at Merantix. In this role, you will leverage artificial intelligence to drive operational excellence in our customers' manufacturing processes.Key ResponsibilitiesAnalyze processes and business data to support strategic decisions and calculate their...
-
Customer Experience Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland BERSHKA VollzeitWe are looking for a Customer Experience Specialist to join our team at Bershka in Berlin Tauentzienstrasse. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales targets.Key Responsibilities:Assist customers in finding the perfect...
-
Process Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Hive Technologies GmbH VollzeitAbout the RoleWe are seeking a highly skilled Process Optimization Specialist to join our team at Hive Technologies GmbH.As a Process Optimization Specialist, you will be responsible for scaling our fulfillment operations by building new and challenging existing processes.Your key responsibilities will include:Providing feasibility assessments and business...
-
Energy Systems Optimization Specialist
vor 1 Woche
Berlin, Berlin, Deutschland sonnen VollzeitAbout sonnenSonnen is a leading provider of innovative energy solutions, committed to making clean and affordable energy accessible to everyone. With over 1,000 team members globally, our presence spans Europe, the USA, and Australia.Job SummaryWe are seeking an experienced Energy Systems Optimization Specialist to join our Virtual Power Plant team. This...
-
PV Design Optimization Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland BELECTRIC GmbH VollzeitYour ExpertiseWe are seeking a highly skilled PV Design Optimization Specialist to join our team at BELECTRIC GmbH. As a key member of our team, you will be responsible for designing and optimizing solar power plants throughout Europe.Your ResponsibilitiesDevelop and maintain the Belectric LCoE Model and the Belectric PV Design ConfiguratorImprove and...
-
Customer Experience Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland BERSHKA VollzeitWe are looking for a Customer Experience Specialist to join our team at Bershka in Berlin Tauentzienstrasse. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service, maintaining a positive store environment, and driving sales growth.Key Responsibilities:Provide exceptional customer service and ensure a...