Customer Journey Optimization Specialist

vor 10 Stunden


Berlin, Berlin, Deutschland AUTO1 Global Services SE & Co. KG Vollzeit
Work with Us as a Customer Journey Optimization Specialist

We are a pioneering team of marketing experts using data-driven insights to run efficient performance marketing and improve the customer journey. We operate all acquisition marketing and conversion optimization activities fully in-house, providing an ideal environment for professional growth.

In this role, you will constantly analyze customer behavior on our platforms and present findings to stakeholders. Are you driven by analytics and passionate about delivering results? Then you might be the perfect fit for us.

We offer a dynamic work environment with flexible working hours and 30 days of vacation, allowing you to maintain a healthy work-life balance. Our international team consists of over 90 nationalities, promoting cultural diversity and exchange.

About the Job
  • Collaborate closely with Marketing and Product teams to develop and optimize user journeys based on qualitative and quantitative insights
  • Transform business requirements into clear reports in Tableau, monitoring trends and enriching them with your interpretation for management levels
  • Analyze customer data to derive actionable insights and levers to improve step and funnel conversion rates
  • Inform strategic decisions with detailed analysis of customer preferences and behaviors
  • Contribute to shaping the customer experience on our platform, disrupting the used cars market
Your Profile
  • A strong analytical background with proven work experience (preferably from e-commerce)
  • Advanced SQL and Google Analytics skills, with demonstrated ability to analyze complex data sets
  • Proficiency in Tableau, Excel, or equivalent tools to build high-quality reports and visualizations
  • Solid understanding of technical website features, data-driven with attention to detail
  • Strong communication and stakeholder management skills, able to effectively communicate, visualize, and present findings clearly
  • Fluency in English is a must; other European languages are a plus

Our estimated salary for this position is €60,000 - €80,000 per year, depending on location and experience. We invest in your personal and professional growth with a dedicated education budget for online courses, conferences, and trainings. Stay mindful with free access to Headspace. As part of our culture, we offer discounts on well-known brands like Flaconi, Bosch, Apple, and Sky, as well as special offers on used cars for you, your family, and friends.



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