Regional Business Process Manager Seafreight

vor 3 Wochen

Hamburg, Hamburg, Deutschland Hellmann Worldwide Logistics Vollzeit

With our diverse range of air and ocean freight services, we ensure that our customers' shipments reach their destinations on time and in the right condition. We are seeking a Regional BPM Seafreight to join our team and focus on process design and implementation, training, and developing strategies to achieve productivity gains. This role offers valuable working experience in a fast-paced and dynamic environment across the European continent.

Key Responsibilities:

  • Develop new, innovative, and automated solutions to improve process quality and efficiency.
  • Analyse, define, and design requirements and business cases for handover to IT.
  • Work closely with product owners for audits, process reviews, training, and governance.
  • Define KPIs with product owners and monitor their compliance.
  • Train and coach end-users, including continuous development of sea freight training content and methodology.
  • Manage projects and support overarching topics in sea freight, as well as support sea freight reporting for performance and financial data.
  • Collaborate with stakeholders (e.g. Finance, Sales, HR) to define operational and/or overlapping process standards.

Requirements:

  • Solid understanding of the global seafreight forwarding industry with operational experience.
  • Experience with TMS implementation is a plus.
  • Ability to explain and train business processes, system use, and organizational changes professionally.
  • Ability to work in a project and team environment across different assignments and cultures.
  • Proficiency in English (written and spoken).
  • Flexibility towards traveling and stays abroad.
  • Excellent organizational skills and attention to detail.
  • Analytical and investigative thinking, strong self-confidence, and problem-solving skills.
  • Strong interpersonal, communication, and influencing skills to effectively deal with all levels of employees.
  • Empathy skills: ability to place yourself in the shoes of the audience.
  • Additional knowledge in other European languages is a plus.

Our Offer:

We value diversity and equal opportunities. Applicants with severe disabilities will be given preferential consideration if they are equally qualified.

Benefits:

  • Hellmann Spirit: We work in a collaborative and dynamic environment.
  • Work-Life Integration: Flexible working hours and mobile working.
  • Additional financial benefits: Company pension plan and capital-forming benefits, up to €1,000 net bonus for the recommendation of new colleagues, discounts and offers for travel, leisure, and culture.
  • Health & Wellbeing: Mental health and health coaching.
  • Professional & personal development: Newcomer Days, continuing education and training opportunities through our academy, digital learning platform (LearningHub).
  • Mobility: Mobility allowance, free parking spaces, free use of e-charging stations.
  • Equipment: Laptop/tablet, smartphone.

How to Apply:

We look forward to receiving your application, including your salary expectations and your earliest starting date, directly via our career page.

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