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Customer Service Representative

vor 2 Monaten


Essen, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH Vollzeit

About CHO-TIME GmbH

CHO-TIME GmbH is a leading provider of telecommunication services, renowned for its exceptional customer service and innovative product offerings. We are committed to delivering outstanding experiences to our valued customers.

We're Looking For...

Motivated and skilled Customer Advisors who are eager to contribute to our continued success. If you thrive in a dynamic environment and possess a passion for helping others, we encourage you to apply.

Your Responsibilities
  • Provide expert guidance to customers on selecting the most suitable tariffs and additional products from our comprehensive portfolio.
  • Engage with existing customers to discuss their current contracts, explore alternative options, and ensure their satisfaction.
  • Assist customers with DSL provisioning, guiding them through the process from order placement to activation and relocations.
  • Answer customer inquiries regarding contracts, invoices, hardware, and promote our diverse range of products and services.
What You Bring
  • A genuine desire to achieve success and a strong work ethic.
  • Excellent German language skills, both written and spoken.
  • Exceptional communication skills with a positive and engaging demeanor.
  • Punctuality, reliability, and a commitment to delivering high-quality service.
  • Proficiency in basic computer skills and a willingness to learn new technologies.
  • A sales-oriented mindset and enthusiasm for promoting our products and services.
Your Benefits

CHO-TIME GmbH offers a rewarding and supportive work environment with numerous benefits:

  • Competitive base salary with performance-based bonuses and incentives.
  • Opportunities for professional growth and advancement within the company.
  • A positive team atmosphere that fosters collaboration and mutual support.
  • Comprehensive training programs to enhance your skills and knowledge.
  • Exclusive shopping benefits at over 500 partner companies.
  • Employer contributions to retirement savings and wealth-building initiatives.
  • Health promotion programs, including access to fresh fruit daily.