Aktuelle Jobs im Zusammenhang mit Customer Engagement - Berlin, Berlin - Forto
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Senior Customer Engagement Marketing Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Software think-cell VollzeitAt think-cell, we're looking for a Senior Customer Engagement Marketing Manager to lead our customer engagement marketing strategy and own our email marketing channel as well as other scalable customer engagement programmes. You will play a key role in supporting think-cell in delivering an exceptional customer experience, and delivering strong customer...
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Senior Customer Engagement Marketing Manager
vor 2 Monaten
Berlin, Berlin, Deutschland Software think-cell VollzeitCustomer Engagement Marketing Managerthink-cell is seeking an experienced Customer Engagement Marketing Manager to lead our customer engagement marketing strategy and own our email marketing channel as well as other scalable customer engagement programmes.Key Responsibilities:Develop, align, and execute on think-cell's customer engagement marketing strategy...
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Senior Customer Engagement Marketing Manager
vor 2 Monaten
Berlin, Berlin, Deutschland Software think-cell VollzeitCustomer Engagement Marketing Managerthink-cell is seeking an experienced Customer Engagement Marketing Manager to lead our customer engagement marketing strategy and own our email marketing channel as well as other scalable customer engagement programmes.Key Responsibilities:Develop, align, and execute on think-cell's customer engagement marketing strategy...
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Senior Customer Engagement Marketing Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Software think-cell VollzeitCustomer Engagement Marketing Managerthink-cell is seeking an experienced Customer Engagement Marketing Manager to lead our customer engagement marketing strategy and own our email marketing channel as well as other scalable customer engagement programmes.Key Responsibilities:Develop, align, and execute on think-cell's customer engagement marketing strategy...
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Senior Customer Engagement Marketing Manager
vor 2 Monaten
Berlin, Berlin, Deutschland Software think-cell VollzeitCustomer Engagement Marketing Managerthink-cell is seeking an experienced Customer Engagement Marketing Manager to lead our customer engagement marketing strategy and own our email marketing channel as well as other scalable customer engagement programmes.Key Responsibilities:Develop, align, and execute on think-cell's customer engagement marketing strategy...
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Senior Customer Engagement Marketing Manager
vor 2 Monaten
Berlin, Berlin, Deutschland Software think-cell VollzeitCustomer Engagement Marketing Managerthink-cell is seeking an experienced Customer Engagement Marketing Manager to lead our customer engagement marketing strategy and own our email marketing channel as well as other scalable customer engagement programmes.Key Responsibilities:Develop, align, and execute on think-cell's customer engagement marketing strategy...
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Senior Customer Engagement Marketing Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Software think-cell VollzeitCustomer Engagement Marketing Manager Job Descriptionthink-cell is seeking an experienced Senior Customer Engagement Marketing Manager to lead our customer engagement marketing strategy and own our email marketing channel as well as other scalable customer engagement programmes.Key Responsibilities:Develop, align, and execute on think-cell's customer...
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Senior Marketing Manager Customer Engagement
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitJobbeschreibungWir suchen einen erfahrenen Marketing Manager, der sich auf die Kundenbeziehungen (Customer Engagement) spezialisiert hat. In dieser Rolle wirst du die Kommunikation mit unseren bestehenden B2B-Kunden übernehmen, die Marketing-Customer-Journey entwickeln und zielgruppenspezifische Kampagnen für unsere diversen Kundensegmente gestalten.Deine...
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Senior Marketing Manager Customer Engagement
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitJobbeschreibungWir suchen einen erfahrenen Marketing Manager, der sich auf die Kundenbeziehungen (Customer Engagement) spezialisiert hat. In dieser Rolle wirst du die Kommunikation mit unseren bestehenden B2B-Kunden übernehmen, die Marketing-Customer-Journey entwickeln und zielgruppenspezifische Kampagnen für unsere diversen Kundensegmente gestalten.Deine...
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Head of Customer Engagement Marketing
vor 3 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitWerde Teil unserer Mission, werde Teil von DoctolibDoctolib sucht dich als Head of Customer Engagement (x/f/m) im Rahmen einer Elternzeitvertretung für 12 Monate um unser Customer Engagement Team in Deutschland zu leiten. In dieser spannenden Position bist du Teil unseres deutschen Management Teams und übernimmst die Verantwortung für das Marketing...
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Head of Customer Engagement Marketing
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitWerde Teil unseres TeamsDoctolib sucht dich als Head of Customer Engagement (x/f/m) um unser Customer Engagement Team in Deutschland zu leiten. In dieser spannenden Position bist du Teil unseres deutschen Management Teams und übernimmst die Verantwortung für das Marketing unserer gesamten B2B Bestandskundenbasis. Die Mission des Customer Engagement Teams...
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Head of Customer Engagement Marketing
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitWerde Teil unseres TeamsDoctolib sucht dich als Head of Customer Engagement (x/f/m) um unser Customer Engagement Team in Deutschland zu leiten. In dieser spannenden Position bist du Teil unseres deutschen Management Teams und übernimmst die Verantwortung für das Marketing unserer gesamten B2B Bestandskundenbasis. Die Mission des Customer Engagement Teams...
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Head of Customer Engagement Marketing
vor 2 Monaten
Berlin, Berlin, Deutschland Doctolib VollzeitWerde Teil unserer Mission, werde Teil von DoctolibDoctolib sucht dich als Head of Customer Engagement (x/f/m) im Rahmen einer Elternzeitvertretung für 12 Monate um unser Customer Engagement Team in Deutschland zu leiten. In dieser spannenden Position bist du Teil unseres deutschen Management Teams und übernimmst die Verantwortung für das Marketing...
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Postdoctoral Research Scientist
vor 4 Wochen
Berlin, Berlin, Deutschland Amazon Development Center Germany GmbH VollzeitResearch Scientist - Customer Engagement TechnologyWe are seeking a highly motivated and talented Research Scientist to join our Customer Engagement Technology (CET) team in Berlin, Germany. As a Research Scientist, you will be part of a vibrant and diverse global science community, working closely with senior scientists, engineers, and other researchers to...
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Senior Marketing Manager, Customer Engagement
vor 3 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitWerde Teil unserer Mission, werde Teil von DoctolibDoctolib sucht dich als Senior Customer Engagement Marketing Manager (x/f/m) In dieser Rolle übernimmst du die vollständige Kommunikation mit unseren bestehenden B2B-Kunden, entwickelst und managst die Marketing Customer Journey und gestaltest zielgruppenspezifische Kampagnen für unsere diversen...
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Head of Customer Engagement Marketing
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitJobbeschreibungWir suchen einen erfahrenen Head of Customer Engagement, der unser Customer Engagement Team in Deutschland leitet und die Verantwortung für das Marketing unserer gesamten B2B Bestandskundenbasis übernimmt.AufgabenDas Team von sechs talentierten Mitarbeiter:innen führen, das die Bereiche Kundenkommunikation, Kundenmarketing,...
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Head of Customer Engagement Marketing
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitJobbeschreibungWir suchen einen erfahrenen Head of Customer Engagement, der unser Customer Engagement Team in Deutschland leitet und die Verantwortung für das Marketing unserer gesamten B2B Bestandskundenbasis übernimmt.AufgabenDas Team von sechs talentierten Mitarbeiter:innen führen, das die Bereiche Kundenkommunikation, Kundenmarketing,...
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Werkstudent Customer Engagement
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitJobbeschreibungWir suchen einen motivierten Werkstudenten, der sich für den Bereich Customer Engagement begeistert und unsere Community unterstützen möchte.AufgabenDie Moderation unserer Community sicherstellen und den Überblick über eingehende Anfragen behalten.Ein gutes Produktverständnis für die Doctolib-Produkte entwickeln, um auf Nutzerfragen...
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Werkstudent Customer Engagement
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitJobbeschreibungWir suchen einen motivierten Werkstudenten, der sich für den Bereich Customer Engagement begeistert und unsere Community unterstützen möchte.AufgabenDie Moderation unserer Community sicherstellen und den Überblick über eingehende Anfragen behalten.Ein gutes Produktverständnis für die Doctolib-Produkte entwickeln, um auf Nutzerfragen...
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Community Manager
vor 24 Stunden
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled Community Manager to join our Workstation Customer Care team. This role offers the opportunity to work as a bridge builder between our social media platform and its clients in Germany.This position can be performed from home, anywhere in Germany, and involves advising small and medium-sized companies on advertising solutions...
Customer Engagement
vor 2 Monaten
About the Role
We are seeking a highly skilled Customer Advocacy & Community Specialist to join our Commercial department at Forto. As a key member of our team, you will be responsible for spearheading our customer engagement efforts, driving impactful interactions, and nurturing advocacy within our community.
Key Responsibilities
- Manage systematic customer interactions, including events, advisory boards, and research activities, to gather continuous feedback and insights.
- Own Forto's customer access programs, engaging customers in idea generation and early validation of new features and products.
- Perform customer account outreach and discovery to build out knowledge of customer use cases, platform adoption, and desired outcomes.
- Mentor and support Forto employees in engaging with customers, streamlining efforts, and creating documentation.
- Establish infrastructure and processes to sustain customer advocacy and community initiatives effectively.
- Work cross-functionally with product, sales, marketing, and customer care to identify customers who are willing to share their stories and/or participate in market and product research activities.
- Cultivate direct relationships with customers to serve as a trusted liaison within the organization.
- Support the creation and distribution of marketing assets, including customer success stories, webinars, video testimonials, social media content, and more.
- Craft impactful customer stories that deliver value to both Forto and our advocates.
- Build and maintain a customer database to track advocacy and research participation effectively.
Requirements
- 5+ years of experience leading customer advocacy and community activities in a B2B environment.
- Proven track record in securing customer interviews, success stories, and participation in research activities.
- Passion for building and refining programs, with a focus on operational excellence.
- Strong storytelling skills and ability to create compelling narratives.
- Exceptional project management and organizational skills.
- Proactive, autonomous approach with a "can do" attitude.
- Experience collaborating with cross-functional teams across multiple business units.
- Clear and concise verbal and written communication skills.
- Ability to thrive in a fast-paced environment and demonstrate high initiative.
- Fluency in English and German.
About Forto
Forto is an internationally growing company with a strong focus on sustainability and innovation. We are committed to simplifying global trade and making a positive impact on the environment. Our team is passionate about progress and is constantly striving for ways to be even better tomorrow.
What We Offer
- A dynamic and inclusive work environment with a strong sense of belonging.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A flexible work setup that fits around family, friends, and physical health.
- A hybrid work environment with the freedom to work from anywhere.
- A range of company-sponsored events and activities.
- A comprehensive onboarding program and mentorship opportunities.
