Aktuelle Jobs im Zusammenhang mit Payment Operations Specialist - Munich, Bayern - Eminence Talent Group
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Payment Operations Specialist
vor 1 Monat
We are a forward-thinking, AI-driven cryptocurrency exchange operating in Canada and Australia. Our company is at the forefront of the Fintech/Blockchain/Crypto market, leveraging advanced compliance technology and robust security protocols to offer seamless, automated trading experiences. We cater to both retail and business clients, providing a user-centric platform for crypto exchanges, deposits, and withdrawals. As part of a globally regulated group, we operate under the strict oversight of Canadian and Australian financial authorities, ensuring secure and compliant operations across multiple regions.
Position OverviewWe are seeking a motivated Payment Operations Specialist with a passion for ensuring seamless fiat and cryptocurrency transactions. In this role, you will handle the full payment lifecycle from execution to reconciliation, working closely with banks and third-party providers to resolve any issues and improve efficiency. You will play a key role in ensuring regulatory compliance while delivering excellent service to customers.
Key Responsibilities- Execute and monitor daily fiat and cryptocurrency payments (on-ramp and off-ramp) for a global customer base.
- Reconcile payment flows, ensuring all funds are accurately credited and debited.
- Monitor transaction flows and resolve any issues or bottlenecks to maintain smooth payment operations.
- Collaborate with banks and third-party payment providers to address delays or issues in transactions.
- Ensure compliance with AML, KYC, and other regulatory requirements related to payments.
- Provide timely and efficient customer support for payment-related queries, troubleshooting transaction errors when needed.
- Assist in the integration of new payment methods and gateways to expand service offerings.
- Prepare timely and accurate reports on payment operations for management review.
- Continuously improve and optimize payment processing procedures to enhance efficiency and reduce costs.
- Experience: 3-5 years in payment processing, banking, or financial operations.
- Strong knowledge of cryptocurrency and blockchain technology.
- Familiarity with bank payment networks and cryptocurrency wallets.
- Excellent analytical and problem-solving skills to troubleshoot payment issues effectively.
- Attention to detail and a commitment to accuracy in transaction processing.
- Competitive salary with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional development and certifications to further your career.
- Flexible working hours and remote work options to support a healthy work-life balance.
If you are passionate about payments and eager to be part of a team revolutionizing the world of cryptocurrency, we encourage you to apply. Join a company where your work will have a direct impact on the future of digital finance. We are an equal opportunity employer that values diversity and is committed to fostering an inclusive work environment.
