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Customer Service Representative

vor 2 Monaten


Berlin, Berlin, Deutschland CHECK24 Vollzeit

Customer Service Role at CHECK24

Overview

As a Customer Service Representative at CHECK24, you will be the first point of contact for our customers, helping them with orders, complaints, payments, and more. Your goal is to provide the best customer experience possible and contribute to the success of our company.

  • Completed vocational training with a focus on business or relevant experience in customer-facing roles
  • Previous experience in sales or customer service is desirable
  • Empathetic, solution-oriented, with excellent communication skills
  • Fluent in German, both written and spoken

Your responsibilities include:

  • Assisting customers with all inquiries related to orders, complaints, payments, and more
  • Creating a unique customer experience through friendly interactions
  • Handling complex customer issues with a calm and focused approach
  • Acting as a liaison between customers and vendors
  • Contributing ideas to optimize our processes

What we offer:

  • Stability of an established company with a dynamic work environment
  • Individualized training and development opportunities
  • Promising career prospects
  • Attractive salary
  • Team events and activities
  • Supportive and friendly work environment
  • Additional perks like free beverages, yoga classes, and bike leasing program