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IT Service Technician
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Shape the Future of e-Health with CompuGroup Medical
Be Part of Our Mission to Revolutionize Healthcare
We are a leading provider of innovative IT solutions for the healthcare industry, and we're looking for a skilled IT Service Technician to join our team in the regional field. As a key member of our team, you will play a crucial role in supporting medical practices with their IT needs.
Your Key Responsibilities:
- Hardware and Software Installation: Install and configure new IT hardware and software for clients in your region, ensuring seamless integration and optimal performance.
- IT System Infrastructure: Establish and maintain IT system infrastructure according to industry standards, conducting repairs and upgrades as needed.
- Technical Support: Provide expert telephone support to clients, addressing technical inquiries and resolving issues remotely.
- Documentation: Maintain thorough documentation of all activities, ensuring accurate records and efficient knowledge sharing.
Your Qualifications:
- IT Training or Equivalent: Completed IT training or equivalent qualification, demonstrating a strong foundation in IT principles and practices.
- Field Service Experience: Proven experience in field service and installing medical information systems, with a focus on customer satisfaction.
- Customer-Oriented Approach: Reliable, systematic, and customer-oriented approach, with excellent communication skills and a strong ability to adapt to changing situations.
- Technical Skills: Proficiency in installing and configuring IT hardware and software, with a strong understanding of IT security and network infrastructure.
What We Offer:
- Flexible Work Arrangements: Increased flexibility with a company car for private use within Germany, allowing for a better work-life balance.
- Meaningful Work: A sense of purpose by being part of a mission that revolutionizes healthcare and digitalization, making a real impact on people's lives.
- Job Security: A secure job in a stable market environment, with opportunities for growth and development.
- Flat Hierarchies: Flat hierarchies in a corporate setting with agile processes, allowing for open communication and collaboration.
- Personal Development: Room for personal development and involvement in exciting projects, with opportunities to learn and grow with the company.
- Employee Benefits: Employee discounts, Feel-Good-Management, and other benefits, demonstrating our commitment to our employees' well-being.
