User Researcher

vor 3 Wochen

Berlin, Berlin, Deutschland dentolo Deutschland GmbH Vollzeit
About dentolo

We're a holistic insurance solutions provider that's all about creating tailored solutions for our customers' unique needs. Founded in 2015, we've built a reputation for being customer-obsessed and team-driven. Our expert insurance approach is centered around conversations with our customers, teams, and market specialists. We're proud to be the go-to partner for dental and pet health insurance in Germany, with a 4.5+ rating on Google.

Job Description

We're seeking a passionate Working Student with a keen interest in UX Research to join our dynamic Product team. As a key member of our team, you'll collaborate closely with our experienced UX Researcher to help shape our user-centered solutions.

Your Role
  • Research Planning: Help design and plan user research studies, including surveys, interviews, usability tests, and field studies.
  • Conduct User Research: Support the execution of research activities such as recruiting participants, conducting interviews, and moderating usability tests.
  • Data Analysis: Support analysis of qualitative and quantitative data from research studies to identify patterns, insights, and areas for improvement.
  • Documentation: Assist in creating research reports, presentations, and summaries to communicate findings to cross-functional teams.
  • Collaboration: Work closely with product managers, designers, and other relevant stakeholders.
  • Drive Impact: Support the translation of user research findings into actionable strategies.
  • Stay Updated: Keep up-to-date with the latest user research methods, tools, and best practices.
Requirements
  • Analytical Skills: Strong ability to analyze and interpret data, with attention to detail.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to clearly present research findings.
  • Proactive Attitude: Self-motivated with a strong desire to learn and contribute to the team.
  • Technical Skills: Familiarity with user research tools and software (e.g., Maze, Userbrain, Hotjar, Optimizely) is a plus.
  • Language Skills: Fluent in English, German B2.
  • Educational Background: Currently enrolled in a relevant degree program (e.g., Psychology, Human-Computer Interaction, Design, Sociology, or a related field). Preferable master program or final phase of the bachelor's degree.
  • You are located in Berlin.
Why dentolo?
  • Attractive fixed salary.
  • Work hybrid - from your home office or in our office in Berlin (Mitte/Prenzlauer Berg).
  • Flexible working days.
  • Benefit from free coaching sessions with nilo.health, our mental health tool.
  • Test our products yourself.
  • Legendary summer and winter parties.
  • Regular team events.
  • Many discounts on the corporate Benefits Platform.
  • Pet friendly office.

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