Post-Sales Specialist

vor 2 Wochen


Calw, Baden-Württemberg, Deutschland DIS AG Vollzeit
Job Description

We are looking for a highly motivated and experienced Post-Sales Specialist to join our team at DIS AG in Stuttgart. As a Post-Sales Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Provide timely and effective support to customers, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Manage and coordinate customer orders, ensuring accurate and efficient processing, and maintaining high levels of customer satisfaction.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences, and providing tailored solutions to meet their requirements.
  • Collaborate with internal teams, including sales, marketing, and technical support, to ensure seamless communication and effective issue resolution.
  • Stay up-to-date with industry trends, products, and services, and provide expert advice to customers on our offerings.
Requirements
  • Relevant education and experience in customer service, sales, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven problem-solving and analytical skills, with the ability to think critically and creatively.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Fluency in German and English, with excellent written and verbal communication skills.
What We Offer
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • The chance to work with a leading company in the industry, with a strong reputation for excellence and customer satisfaction.
  • Opportunities for career advancement and professional development, with a focus on employee growth and success.

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