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Head of Lending Operations Manager

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland Raisin Vollzeit
About the Role

The Lending Operations team is a key component of the agile and innovative Operations department at Raisin Bank, responsible for all activities related to loan processing, particularly in the areas of fronting, factoring, and refactoring. The team oversees the processing of the purchase and return or resale of receivables, as well as collateral checking, loan template creation, credit report acquisition, and report generation.

As the Head of Lending Operations, you will assume technical and personnel management responsibilities for the team, leveraging your leadership strengths to ensure optimal results, efficient processes, and team development. Your focus will be on fostering team spirit, employee growth, and ongoing process optimization.

Raisin Bank, as a modern bank and part of the Raisin group, boasts an open, technology-driven, and vibrant culture. Your colleagues will be international and spread across various locations, working in a dynamic environment that encourages collaboration and innovation.

With your expertise in the credit sector, you will establish efficient onboarding processes for new cooperation partners and products. You will also demonstrate confidence in communication and correspondence with cooperation partners in the fronting and factoring business, as well as in discussions with auditors from internal or external auditing.

Key Responsibilities
  • Lead a growing team of currently 8 employees.
  • Serve as the primary point of contact for the Lending Operations team, both professionally and disciplinarily.
  • Develop and implement continuous process improvements, automation, and IT solutions for the team.
  • Report directly to the Chief Operating Officer (COO) of Raisin Bank and collaborate with the Head of Lending (market side) and the Head of Credit Risk Management & Governance (back office side).
  • Promote open communication and a culture of trust within the team.
  • Establish efficient onboarding processes for new cooperation partners in close coordination with other departments and maintain process documentation.
  • Participate actively in the introduction of new products (NPP).
Requirements
  • Completed studies in a relevant field.
  • Several years of professional experience in the banking or finance sector, preferably in the back office in the credit area or similar areas.
  • Knowledge of regulatory requirements for credit processes.
  • Excellent communication and interpersonal skills, ideally with experience in managing employees.
  • IT literacy and proficiency in MS Office applications.
  • Analytical thinking skills and a good understanding of numbers.
  • Ability to work in a team, flexibility, and strong communication skills.
  • Good written and spoken German skills and good English skills.
About Raisin Bank

Raisin Bank combines the best of both worlds: the experience and security of a bank with the flexibility and innovation of a Start-up. Our employees are diverse, and we offer a dynamic environment where you can grow and develop further. In our agile FinTech environment, you will have the opportunity to work in an international team and gain new experience.

We provide:

  • Employee Development Budget of €2,000 and access to Babbel for continuous learning.
  • Exciting cooperation partners and projects in the banking and Start-Up environment.
  • A fully cloud-based Banking-as-a-Service Platform.
  • Company-wide use of industry-leading tools for analysis, development, communication, and collaboration.
  • Dynamic environment, a hands-on mentality, and agile ways of working.
  • Flexible working hours and 30 days holiday plus Christmas Eve and New Year's Eve off.
  • Collegiality and a supportive learning environment.
  • Promotion of company pension schemes and capital-forming payments.
  • We subsidize the Deutschland Ticket with €25 per month.
  • A diverse team of experts to learn from and to inspire each other.