Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Oberhausen, Nordrhein-Westfalen - CHO-TIME GmbH
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Customer Service Advisor
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Customer Service Representative
vor 2 Monaten
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at CHO-TIME GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and promoting our products and services.
Key Responsibilities- Provide top-notch customer service via phone, addressing customer inquiries and resolving issues in a timely and professional manner.
- Offer expert advice on our mobile and DSL products and services, ensuring customers understand their options and make informed decisions.
- Process and manage customer orders, including contract agreements and data maintenance.
- Collaborate with internal teams to ensure seamless customer experiences.
- Maintain accurate and up-to-date customer and contract information.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
- Strong technical skills, particularly in Microsoft Office applications.
- Quick learning ability and adaptability in a fast-paced environment.
- High level of service orientation and strong communication skills.
- Excellent German language skills, both written and verbal.
- A dynamic and supportive work environment with opportunities for growth and development.
- A comprehensive benefits package, including a competitive salary and benefits.
- A range of employee perks, including a fitness membership and employee events.
- A performance-based bonus structure, including an attendance bonus.
- A referral program for successful candidate referrals.
