Customer Service Representative
Vor 6 Tagen
About SNIPES
SNIPES is a leading global retailer of sneakers and streetwear, with over 700 stores and nearly 10,000 employees in Europe and the USA. We are passionate about delivering an extensive portfolio of the most sought-after brands, including adidas, Jordan, Karl Kani, New Balance, Nike, and Vans, as well as our own SNIPES collections and successful collaborations.
Our stores, online shop, and distribution agency form the core of our business. However, SNIPES is more than just a retailer - we are deeply rooted in the global street culture community, working closely with key figures from the scene and actively engaging in music, dance, and action sports to support talented athletes and creative artists.
Your Role
We are seeking a motivated and enthusiastic Sales Associate to join our team and contribute to the success of our stores in Cologne. As a Sales Associate, you will be responsible for:
- Providing exceptional customer service and living our company culture
- Engaging with customers in a friendly and enthusiastic manner
- Working independently within your sales team to achieve sales targets
- Supporting with receiving and inspecting merchandise
- Assisting with visual merchandising and inventory management
Requirements
To be successful in this role, you will need:
- A passion for customer service and intense consultation
- A well-groomed appearance and strong communication skills
- A strong team player with flexibility and adaptability
- A willingness to learn new processes and develop your skills
- A genuine interest in street culture, sneakers, and streetwear
- No prior experience in retail is necessary
Benefits
We offer a range of benefits, including:
- Further education and training opportunities
- A personal discount
- Invitations to exclusive events
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