IT Support Specialist

Vor 4 Tagen


Wuppertal, Nordrhein-Westfalen, Deutschland BUCS IT Vollzeit
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at BUCS IT. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing technical support to our customers.

Key Responsibilities
  • Ensure the availability and performance of our IT systems and infrastructure
  • Provide technical support to customers via phone, email, and in-person
  • Identify and resolve technical issues and problems in a timely and efficient manner
  • Collaborate with the IT team to implement new technologies and systems
  • Develop and maintain technical documentation and knowledge base
Requirements
  • Strong technical knowledge of IT systems and infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience with IT service management tools and technologies
  • Strong analytical and troubleshooting skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options
  • A comprehensive training program and ongoing support

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