Hotel Team Member Service

vor 2 Monaten

Frankfurt am Main, Hessen, Deutschland Premiere Inn Vollzeit

About Us:

Premier Inn is a leading hotel chain in Germany, known for its exceptional customer service and commitment to excellence. We are a dynamic and growing company, always looking for talented individuals to join our team.

Job Summary:

We are seeking a highly motivated and customer-focused Hotel Team Member to join our team at our Frankfurt Messe location. As a Hotel Team Member, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Front Desk and Reception: Greet and check-in guests, handle room assignments, and respond to guest inquiries.
  • Customer Service: Provide exceptional customer service to guests, addressing their needs and concerns in a professional and courteous manner.
  • Hotel Operations: Assist with hotel operations, including room cleaning, maintenance, and other tasks as needed.
  • Teamwork: Collaborate with other hotel staff to ensure seamless service delivery and a positive guest experience.

What We Offer:

  • Competitive Salary: A minimum of €2,529.00 gross salary, based on the applicable collective bargaining agreement.
  • Training and Development: Comprehensive training and development opportunities to help you grow and succeed in your role.
  • Benefits Package: A range of benefits, including a Premier Inn Voucher Card, offering up to 60% discount on hotel stays in Germany and the UK.
  • Travel Assistance: We cover your public transportation costs.
  • Language Training: We offer language training to help you improve your German language skills.

Requirements:

  • Customer Service Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Language Skills: Proficiency in German and English is required.
  • Teamwork and Communication: Excellent teamwork and communication skills, with the ability to work effectively in a fast-paced environment.
  • Adaptability: Flexibility and adaptability, with the ability to work varied shifts and respond to changing situations.

How to Apply:

For more information about this exciting opportunity, please contact our Recruiting Team at [insert contact information].

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