Automotive Service Assistant

vor 2 Wochen

Grimma, Sachsen, Deutschland GRUMA Automobile GmbH Vollzeit
About Us

GRUMA Automobile GmbH is a leading authorized Mercedes-Benz dealership with 5 locations in Saxony and 250 employees. We have been serving our customers for over 30 years.

Job Summary

We are seeking a highly motivated and customer-focused Service Assistant to join our team. As a Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support the service process, including scheduling appointments, handling customer complaints, and ensuring customer satisfaction.
  • Work closely with the service team to ensure seamless communication and coordination.
Requirements
  • High school diploma or equivalent required; automotive training or experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills.
What We Offer
  • A competitive salary and benefits package, including health insurance and retirement plan.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter. We look forward to hearing from you

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