Field Service Technician

vor 3 Wochen


Frankfurt am Main, Hessen, Deutschland Marathon Targets Vollzeit
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Field Service Representative. As a key member of our team, you will be responsible for providing technical support to our customers and supporting sales activities in Europe, with a focus on Germany and the Netherlands.

Key Responsibilities
  • Operating and maintaining our autonomous robotic target systems as part of our rental service.
  • Setting up and transporting equipment to customer sites around Europe.
  • Discussing training scenarios with instructors and translating their intent into software scenarios.
  • Range setup, including setting up communications equipment and surveying the range.
  • Operating the robots during training and monitoring targets' state through our robot-control software.
  • Adapting targets' behavior on-the-spot according to trainees' progress and real-time directions from instructors.
  • Post-training activities, including target maintenance and charging, and reporting on training activities.
  • Liaising with our head office in Australia to facilitate improvements based on actual usage.
  • Visiting customer sites to conduct maintenance, repair, and training courses.
  • Supporting our service location in Alsfeld, near Frankfurt, Germany.
  • Business development and sales activities, including product demonstrations and trade fair visits.
Requirements
  • Prior military or law enforcement service.
  • Confidence operating computers and a high mechanical aptitude.
  • Ability to work in the field and a willingness to get hands dirty.
  • Ability to work effectively without supervision and deal with uncertainty and changing plans.
  • A willingness to occasionally work long hours and at night.
  • Holder of a valid driver's license and ability to travel.
  • Excellent interpersonal and communication skills.
About Us

We are a growing worldwide company changing the way people train. We are looking for someone with enthusiasm and initiative to be part of our team.

Please submit your CV with a description of how your skills and background fit the position description.



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