Field Service Technician

vor 1 Monat

Frankfurt am Main, Hessen, Deutschland Marathon Targets Vollzeit
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Field Service Representative. As a key member of our team, you will be responsible for providing technical support to our customers and supporting sales activities in Europe, with a focus on Germany and the Netherlands.

Key Responsibilities
  • Operating and maintaining our autonomous robotic target systems as part of our rental service.
  • Setting up and transporting equipment to customer sites around Europe.
  • Discussing training scenarios with instructors and translating their intent into software scenarios.
  • Range setup, including setting up communications equipment and surveying the range.
  • Operating the robots during training and monitoring targets' state through our robot-control software.
  • Adapting targets' behavior on-the-spot according to progress of trainees and real-time directions from instructors.
  • Post-training activities, including target maintenance and charging.
  • Liaising with our head office in Australia to facilitate improvements based on actual usage.
  • Visiting customer sites to conduct maintenance/repair and training courses for system operation and maintenance.
  • Supporting our service location in Alsfeld, near Frankfurt, Germany.
  • Business development and sales activities, including product demonstrations and trade fair visits.
Requirements
  • Prior military or law enforcement service.
  • Confidence operating computers.
  • A high mechanical aptitude and some basic experience with electrical debugging.
  • Ability to work in the field and a willingness to get your hands dirty.
  • Ability to work effectively without supervision.
  • Ability to deal with uncertainty and changing plans.
  • A willingness to occasionally work long hours and at night.
  • Holder of a valid driver's license.
  • Ability to travel.
  • Excellent interpersonal and communication skills.
What We Offer

We are a growing worldwide company changing the way people train. We offer a dynamic and supportive work environment, opportunities for professional growth, and a chance to be part of a team that is shaping the future of training.

Please submit your CV with a description of how your skills and background fit the position description above.

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