Content Creator for E-Learning and Technical Documentation

vor 3 Wochen


Karlsruhe, Baden-Württemberg, Deutschland Netgo Group GMBH Vollzeit
Job Description
Join Netgo Group GmbH, one of Germany's largest IT service providers, with over 1,150 employees across multiple locations. As a content creator, you will be part of a dynamic team that values modern workspaces, family-friendly environments, and exciting challenges.

Key Responsibilities
  • Support the development of online training and help documentation for various audiences, including customers, partners, and employees.
  • Transform complex technical content into user-friendly explanations and clear instructions, ensuring an intuitive structure.
  • Collaborate in the design and administration of quiz content creation, practical exercises, and product-based certification exams, working with our Learning Management System (LMS).
  • Optimize our online training and help environment by researching new features and tools, defining improvements for a better user experience.
  • Work with developers, a technical ticketing system, and a knowledge repository to stay up-to-date with new developments and upcoming changes.

Requirements
  • You are studying technical documentation, business, education, or a related field with experience in or interest in learning about technical documentation and learning content writing.
  • You have good written communication skills in German and English.
  • You can translate business and technical requirements into valuable and easily digestible training and support content.
  • You show initiative and enthusiasm for new challenges and learning about our industry and software.

Working Conditions
  • Exciting and varied work as a student in a young, dynamic team.
  • Independent, self-responsible work.
  • Interesting projects and development opportunities.
  • Professional environment and collaboration with renowned industry companies.
  • A pleasant company climate, nice colleagues, and flat hierarchies.
  • Responsibility for your own projects and space for ideas.

More than just a job

  • Use our innovative power from technology.
  • Flat hierarchies, a family-like atmosphere, and collaboration on an equal footing.
  • Join us on our journey to become a digital game-changer.
  • Become part of the netgo family.


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