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E-Learning Content Specialist

vor 1 Monat


Karlsruhe, Baden-Württemberg, Deutschland Netgo Group GMBH Vollzeit
Company Overview
As a part of the Netgo Group, a leading IT service provider in Germany, you will be joining a dynamic team of over 1,150 employees across multiple locations. We offer a modern work environment, a family-friendly atmosphere, and exciting challenges. If you value a collaborative and innovative work culture, we invite you to join our team.

Job Responsibilities
  • Support the creation of online training and help documentation for various audiences, including customers, partners, and employees. This involves script writing, translation, learning content creation, documentation writing, editing, and content creation.
  • Take complex technical content and simplify it for users by writing clear explanations and instructions, and creating an intuitive structure.
  • Support in the design and administration of quiz content creation, practical exercises, and product and role-based certification exams, and work with our Learning Management System (LMS).
  • Optimize our online training and help environment by researching new features and tools, and defining improvements for our process to enhance the user experience.
  • Collaborate with developers, a technical ticketing system, and a knowledge repository to stay up-to-date with new developments and upcoming changes.

Requirements
  • You are studying technical documentation, business, education, or a related field, with experience in or interest in learning about technical documentation and learning content writing.
  • You have good written communication skills in German and English.
  • You can translate business and technical requirements into valuable and easily digestible training and support content.
  • You show initiative and enthusiasm for new challenges and learning about our industry and software.

Work Conditions
  • Exciting and diverse work as a student in a young, dynamic team.
  • Independent and self-responsible work.
  • Engaging projects and interesting development opportunities.
  • Professional environment and collaboration with renowned industry companies.
  • A pleasant company climate, nice colleagues, and flat management structures.
  • Responsibility for your own projects and room for ideas.

More than just a job

  • Utilize our innovative power from technology.
  • Flat hierarchies, a family-like atmosphere, and collaboration on an equal footing.
  • Join us on our journey to become a Digital Gamechanger.
  • Become part of the Netgo family.