Quality Assurance Specialist

vor 1 Monat

Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH Vollzeit
About E Drive GmbH

We are the backbone of the German e-mobility business, representing the brand E. We bring renewable energy to the road and support individuals and companies throughout Germany in traveling in a clean, quiet, and affordable way using electromobility.

Job Description

We are seeking a First Level Steering & Quality Manager - NOC (f/m/d) to join our team in Essen. As a key member of our team, you will be responsible for performance management with our external and internal service center service providers, KPI tracking, and the initiation of measures in the case of deviations.

Key Responsibilities
  • Performance management with external and internal service center service providers
  • KPI tracking and analysis
  • Initiation of measures in the case of deviations
Requirements
  • Excellent communication and negotiation skills in English
  • Additional languages are a plus
What We Offer
  • Flexibility: hybrid work model, flexible working times, sabbatical or additional vacation opportunities
  • Flat hierarchies: interdisciplinary and cooperative working style
  • Modern work environment: digital and ergonomic standards
  • Family service support: childcare, holiday care, nursing support, or everyday assistance
  • Nutrition & Health: fresh meals and drinks in our subsidized bistro and canteen, health offers (e.g. physiotherapy, flu vaccinations, mental health)
  • Corporate Benefits: employee share program, pension scheme, employee discounts, special insurances
  • Central location: good public transport connection, free parking, and charging points for e-vehicles
  • Individual mobility: private car and bicycle leasing

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