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Store Manager
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Retail Store Manager
vor 2 Monaten
About Our Company
Lids is a leading headwear and sportswear retailer in North America, with a strong presence in Germany. We offer a wide range of official licensed products from professional sports federations and popular fashion brands.
Job Summary
We are seeking a highly motivated and experienced Retail Store Manager to join our team. As a key member of our retail team, you will be responsible for fostering a passion for sporting and fashion goods among our customers, while providing exceptional customer service and driving sales growth.
Key Responsibilities
- Generate sales gains by providing customer service and meeting or exceeding company objectives in all measurable areas of the business.
- Provide consistent assessment of each associate's sales performance and work within the store to give feedback on areas of strength and opportunity.
- Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
- Maintain strong product knowledge for use in selling, merchandising, and giving feedback as requested.
- Ensure that all associates maintain a professional appearance consistent with company dress code policy.
Additional Responsibilities
- Control expenses by protecting company assets, preparing store schedules, and managing store inventory.
- Supervise associates through thorough use of LIDS Training Programs, goal setting, and regular follow-up.
- Recruit, develop, and train store personnel to achieve operations objectives and adhere to operational policies and guidelines.
- Administer the progressive steps of discipline, including verbal and written warnings, and employment terminations.
Requirements
- A two-year post-secondary education and one year of related experience, or an equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
- Ability to operate a computer and maneuver relative software programs.
- Ability to lift up to 50 pounds and climb a ladder.
- Standing required for up to 100% of the work time.
- Ability and willingness to travel overnight for training and/or business meetings.
