Technical Support Specialist
Vor 3 Tagen
About the Role
We are seeking a highly skilled Technical Support Specialist to join our team at GULP – experts united. As a 2nd level supporter, you will play a critical role in providing technical assistance and support to our clients.
Key Responsibilities
- Provide technical support and troubleshooting for IT solutions, including update planning and implementation.
- Collaborate with cross-functional teams to record and analyze requirements and develop conceptual solutions.
- Advise other IT teams on the implementation of new requirements and IT projects.
- Test and document software changes.
- Perform support activities in 2nd and 3rd level support.
Requirements
- Experience in application support and technical operation.
- Experience in the administration, configuration, or operation of application servers, e.g. WebLogic.
- Knowledge of UNIX/Linux operating systems, e.g. Solaris or RHEL.
- Initial experience in the configuration of databases, e.g. Oracle.
- Excellent written and spoken German language skills.
- A structured approach to work and analytical thinking.
About Us
GULP – experts united is a leading provider of IT solutions and services. We are committed to delivering high-quality support and expertise to our clients. If you are a motivated and experienced Technical Support Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.
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