Aktuelle Jobs im Zusammenhang mit Customer Service Lead - Wolfsburg, Niedersachsen - NYX Hotel München
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Cloud Team Lead
vor 4 Wochen
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Customer Service Lead
vor 2 Monaten
NYX Hotels are vibrant lifestyle hubs, pulsating with energy, open to new experiences, and inspiring to our guests. Each hotel embodies the unique spirit of its city, making every stay a memorable one.
Our brand is named after Nyx, the Greek goddess of night, symbolizing the mystery and allure of the night sky. Our team, the 'City Lovers', are locals who live and breathe the city's passion and love, and we share this enthusiasm with our guests every day.
The NYX Hotel München by Leonardo Hotels, located in the Obersendling district, offers 225 hotel rooms, a spacious bar area, and the restaurant 'Hans im Glück'. Join our team and start your career as a Front Office Supervisor (d/w/m).
What We Offer- 30 days of annual leave and a 38-hour workweek
- Sunday and public holiday premium pay
- Annual and Christmas bonuses, plus additional special incentives
- Bike leasing
- A €20 contribution towards public transportation tickets
- Free online language courses
- An unlimited employment contract
- Discounts on hotel stays and dining at Fattal Hotel Group restaurants
- Global networking through our internal employee app 'LEAPP'
- Support for work-life balance
- Training and development programs at our Leonardo Academy
- Team events
- Check-in and check-out of hotel guests, as well as all preparatory tasks
- Ensuring a smooth workflow at the front desk, responsible for daily closing and handover
- Accepting individual reservations in German and English
- Supporting department management in various organizational and administrative areas
- Controlling cash handling and billing
- Handling customer complaints
- BE YOURSELF - Be authentic and true to yourself
- A completed vocational training in hotel management is an advantage
- At least one to two years of experience as a front desk staff member, receptionist, or front office agent (d/w/m)
- A positive attitude and enjoyment of working in a team, as well as interacting with people
- Reliability, sense of responsibility, and organizational skills
- Good German and English language skills
We value diversity and inclusivity at Leonardo, and we welcome you as you are, regardless of your background, religion, gender, age, sexual orientation, or any potential disabilities.
We look forward to receiving your online application as a Front Office Supervisor (d/w/m).
